Sales Executive

Serco Limited; West Midlands; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading service provider in the UK is looking for a Sales Executive to drive new business opportunities and ensure target achievement in a competitive market. You will manage client relationships and be responsible for sales performance reporting. The ideal candidate will have a solid sales background and a UK driving licence, with opportunities for development and excellent benefits including a contributory pension scheme and discounts.

Benefits

25 days annual leave plus bank holidays

Up to 6% contributory pension scheme

Discounts on various services and leisure activities

Qualifications

• Proven track record in sales for contracted services.
• Proven ability to deliver against sales targets.
• UK Driving Licence is required.

Responsibilities

• Proactively sell to achieve business targets.
• Manage a regional sales area and account plans.
• Develop and maintain customer relationships.

Skills

Sales expertise

Customer relationship management

Negotiation skills

Problem-solving

Collaboration

Job description

Location & Contract Details

Location: Oldbury, B69 2BP

Job type: Fixed Term, 12 month contract

Working Hours / Pattern: 40 hours per week, Monday to Friday (office hours)

Salary: Up to £33,000.00 per annum depending on experience + Excellent benefits

Job Purpose

The purpose of the Sales Executive role is to manage, develop and maintain a pipeline of new business opportunities in order to deliver profitable revenue growth for Commercial Services and ensure Serco achieves its Commercial Services objectives and targets.

Responsibilities

• Proactively sell, driving profitable new business within a regional sales area to achieve set quarterly and annual business targets.
• Manage a regional sales area of customers and prospect lists for business opportunities, maximising opportunities for growth and driving efficiency of existing customer base while maintaining an account plan.
• Be the primary interface between Serco and our target customers, responsible for current and new client pricing negotiations.
• Report, call, lead, quote and contract activity ensuring delivery of sales into the company operating system.
• Produce and present weekly, monthly, quarterly personal sales performance to Senior Managers in Commercial Services as well as ad‑hoc business performance requests.
• Participate and contribute to best practice working within Serco by collaborating with various team members across a variety of Serco divisions.
• Support and liaise regularly with the Sales Manager to monitor the progress of the strategic sales direction within the region.
• Ensure compliance with the Serco Country Standard Operating Procedures (CSOPs).
• Deliver profitable new revenue streams across the range of Commercial Services activities provided by Serco.
• Support the development and achievement of a robust sales strategy and sales objectives for the Business Unit to meet business targets, including growth aspirations.
• Conduct regular reviews of plans, monitoring and taking action to ensure business targets are met, including submitting accurate and timely reports to the appropriate line management.
• Represent and promote the ‘Serco Way’ and the values of the business to customers, stakeholders, the community and the public, fostering a partnership approach to relationships enabling enhanced knowledge of the sales process.
• Develop and maintain a network of relationships with customers, potential customers, partners and stakeholders, including at depot level, to anticipate and meet customers and stakeholders’ existing and future needs.
• Ensure customer expectations are met with consideration to legal and compliant requirements.
• Build a portfolio of key account customers to ensure a mutual long‑term relationship and maintenance of revenues, internally and externally to deliver business success.
• Scan the external environment and secure information sources that will underpin good decisions.
• Support a clear and focused business direction given current organisational capacity and external factors, balancing risk and return in making decisions on business opportunities to achieve better short and long‑term results.

About You

• Proven track record in sales for contracted services.
• UK Driving Licence.
• Background knowledge of the Services industry (desirable not essential).
• Proven ability to deliver against sales targets and objectives.
• Proven ability to drive and achieve new business sales.
• Leadership behaviours – Delivers customer service, solves problems, generates ideas, delivers against own objectives, demonstrates personal drive, gains others trust, communicates effectively, demonstrates collaboration, adapts to change, respects difference, assumes responsibility, supports colleague development and maintains composure.

Why Serco

• Meaningful and vital work – delivering essential services that touch people’s lives.
• A world of opportunity – our diverse UK‑wide operations offer unrivalled opportunities to learn and develop, enabling you to broaden your experience and apply your skills in new ways.
• Great people – we are a motivated team that will encourage you and help you to succeed in a diverse and supportive environment.

What We Offer

• 25 days annual leave + bank holidays.
• Up to 6% contributory pension scheme.
• Serco discounts which include cinema, Merlin Entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
• Interesting, varied and enjoyable work.
• A company that recognises your contribution.