Sales Executive

Hilton; Southampton; On-site; GBP 29,000; Full time

Job summary

A leading hotel chain in Southampton is seeking a Sales Executive to maximize revenue through group reservations and events. Key responsibilities include converting inquiries and managing event schedules. Applicants should have strong organizational skills and previous sales experience. This position offers an annual salary of £29,000 plus bonuses, along with various benefits including free meals and discounted hotel stays.

Benefits

Annual salary of £29,000 plus bonus

Free and healthy meals when on duty

Personal development programmes

Team member travel program

Holiday: 28 days increasing to 33 days

Subsidised taxi scheme

Guest experience day after probation

Qualifications

• Previous experience in a Sales environment.
• Positive attitude and good communication skills.
• Strong organisational and administration skills.

Responsibilities

• Receive and convert incoming enquiries to maximize revenue.
• Manage an events schedule to maximize yield.
• Build strong relationships with customers to understand their needs.

Skills

Good organisational and administration skills

Positive attitude and good communication skills

Commitment to delivering high level of customer service

Confident telephone manner

High level of IT skills

Excellent grooming standards

Demonstrated previous experience working in a Sales environment

Education

Qualification, degree, or certification in a relevant field

Tools

Hotel property management systems

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

• Annual Salary of £29,000 plus bonus
• Freeand healthymealswhen on duty
• Grow your Career!
• Personal Developmentprogrammes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts:with Perks at Work
• Holiday:28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Free Parking
• Subsidised Taxi Scheme
• Guest Experience Day after successfully passing probation
• Tickets to cricket events held at the venue

What will I be doing?

As Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Sales Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Seek opportunities to increase sales and conversions within the Team
• Manage an events schedule to maximise yield
• Focus on a consistently executed up‑selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

A Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards
• Demonstrated previous experience working in a Sales environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems
• Demonstrated previous experience working in the Conference and Events function
• Qualification, degree, or certification in a relevant field

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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