Sales Executive

Taylor Wimpey plc; Paisley; On-site; GBP 30,000 - 46,000; Full time

Benefits offered by this job

Discounts on company products

Private healthcare

Pension scheme with company contribs

Share plans

Job summary

Taylor Wimpey is recruiting for a customer-focused role responsible for delivering a first-class experience to buyers of new homes. The role aims to meet or exceed sales targets while maximising profit for the business.

You will manage the entire purchase process, coordinate with mortgage brokers and solicitors, and maintain strong relationships with customers and internal/external stakeholders. Weekend and bank holiday work will be required.

Qualifications

• Sales experience in housing industry required.
• Strong customer service and sales excellence.
• Good self-management and organization.
• Proficient with computers and office software.
• Full UK driving licence and own car.

Responsibilities

• Take ownership of development, presentation and purchase process.
• Be the reference point for purchasers and stakeholders from first contact to completion.
• Promote and arrange mortgage brokers and solicitors to ensure efficient service and deadlines.
• Ensure all administrative and reporting requirements are met on time.
• Undertake market research, price benchmarking, advertising and PR to generate the sales pipeline.
• Proactively search for target customers, create appointments and follow up on leads to hit targets.
• Escort customers through to move-in and arrange aftercare at defined intervals.
• Ensure health and safety of customers and on-site personnel in line with policy.
• Follow and adhere to procedures and Sales Manual.

Skills

Sales experience

Customer service

Self-management

Computer literacy

Driving licence

Job description

Make a Home at Taylor Wimpey

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people.

Home to work that matters, and you can be a part of it.

Job Summary

To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey. To ensure sales meet or exceed target and profit is maximised for the business.

Primary Responsibilities

• Take ownership of the development, all aspects of presentation and the entire purchase process.
• Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
• Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
• Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
• Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
• Proactively search for target customers and create appointments. Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
• Undertake inspections and introduce the customer to their new home, ensure familiarisation, and ensure the aftercare of those customers at defined intervals following their move-in date.
• Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
• Follow and adhere to company [procedures, standards of performance, and the business unit Sales Manual.

The role requires regular weekend and bank holiday working.

Experience, Qualifications, Technical Requirements

• Sales experience in the housing industry
• High levels of self-management
• Exceptional customer service skills & sales excellence
• Computer literacy
• Full driving licence and ownership of a car

What We Offer At Taylor Wimpey

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it’s about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Internal Applicants

Please inform your line manager if you wish to apply for this role.