Sales Executive

Taylor Wimpey Plc; Leicester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading homebuilder in the United Kingdom is seeking a dedicated individual to manage customer experiences during the home buying process. The role focuses on ownership of the development and ensuring targets are met. The ideal candidate will have sales experience in the housing industry and exceptional customer service skills. A driver's license and a car are required. Competitive benefits include retail discounts, life insurance, private healthcare, and a pension scheme.

Benefits

Retail discounts

Company-funded life insurance

Private healthcare

Pension scheme with contributions

Opportunity to tailor your package

Qualifications

• Sales experience in the housing industry is necessary.
• Ability to manage oneself effectively in a fast-paced environment.
• Exceptional customer service skills and sales excellence required.

Responsibilities

• Take ownership of the development and entire purchase process.
• Serve as a reference point for purchasers throughout the sales journey.
• Ensure all administrative and reporting requirements are met.

Skills

Sales experience in the housing industry

High levels of self-management

Exceptional customer service skills

Computer literacy

Full driving licence and ownership of a car

Job description

Overview

To take ownership for the delivery of a first‑class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey. To ensure sales meet or exceed target and profit is maximised for the business.

Responsibilities

• Take ownership of the development, all aspects of presentation and the entire purchase process.
• Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
• Promote and provide for the use of company‑recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
• Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
• Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
• Proactively search for target customers and create appointments. Follow‑up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
• Undertake inspections and introduce the customer to their new home, ensure familiarisation, and ensure the aftercare of those customers at defined intervals following their move‑in date.
• Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
• Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual.
• The role requires regular weekend and bank holiday working.

Qualifications

• Sales experience in the housing industry.
• High levels of self‑management.
• Exceptional customer service skills & sales excellence.
• Computer literacy.
• Full driving licence and ownership of a car.

Benefits

We offer a standard benefits package that includes excellent retail discounts, company‑funded life insurance, private healthcare, and a quality pension scheme with company contributions. Additional benefits include a discounted house purchase scheme, car leasing scheme, share plans, and the opportunity to tailor your package with options such as buying extra annual leave or adding dependants to your benefit cover.

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long‑term health conditions that affect their ability to perform normal daily activities. In line with our commitment, we guarantee an interview to applicants who declare a disability during the application process and meet the minimum requirements for the role.