Sales Executive

Treehouse Hotel London; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel in Greater London is seeking a motivated individual for a full-time position focusing on business development and customer service. The successful candidate will connect with new and existing clients, identify sales leads, and oversee event bookings. The role requires strong communication and interpersonal skills, along with experience in the hotel or events industry. Candidates with knowledge of booking systems and a passion for excellent service are encouraged to apply. Join a dynamic team at an ambitious hotel.

Benefits

Access to Wagestream financial wellbeing platform

Discounted hotel stays

50% off food and beverage

Spa discounts

Retail discounts

Development opportunities

Monthly awards

Pension scheme

Qualifications

• Previous experience in an events venue or hotel.
• Knowledge of venue booking systems.
• High level of IT skills and marketing skills.

Responsibilities

• Develop new and existing client partnerships.
• Identify and generate sales leads.
• Assist with conversion of incoming enquiries.
• Maintain knowledge of local market trends.
• Guide clients through booking processes.
• Assist in the development of event packages.

Skills

Business Development

Customer Service

Revenue Growth

CRM

Sales Activities

Account Management

Tools

Salesforce

Delphi

Job description

Working with us provides great benefits including:

• Access your pay as you earn it through our financial wellbeing platform Wagestream a tool that lets you track your earnings in real-time access a percentage of your pay as you earn it learn easy tips for managing your money and save straight from your pay into pots for the future.
• Discounted Hotel Stays across our UK sites and if you work for a branded venue around the World!
• 50% off Food & Beverage at all our Hotels & F&B Venues
• Spa Discounts at our venues with a Spa
• Retail Cinema & Leisure Discounts
• Development Opportunities via our Grow with us initiative including Apprenticeship opportunities our Development Programmes and more!
• Monthly Star of the Month Awards
• Long-service Awards that start after 1 year of service
• Recommend a Friend Incentive Be rewarded for referring someone you know!
• Access to a confidential Employee Assistance Programme (EAP) available 24 / 7 365 days per year.
• Pension Scheme
• Other incentive programmes that run throughout the year

About the role

You will be the first point of contact for all new enquiries and will have strong communication skills and be a real people person. Principal duties will include :

• Develop new and existing client partnerships to ensure continued market share growth
• Identify and generate sales leads for business development from all relevant channels
• Assist with conversion for incoming enquiries by sending proposals and organising client site inspections
• Assist DOS with the administration duties proactive sales calls appointment making sales reporting
• Gain and maintain knowledge of local market trends and competitors
• Takes ownership of bookings guiding the client through the contracting and planning stages of the group and event process to ensure a successful seamless event
• Qualify opportunities to up sell various areas of the Hotel or / and food beverages audio visual which meet the clients needs and maximise revenues
• Assist in the development and creation of banquet and event packages such as DDR and packages for specific meal periods

About you

You will have previous experience working in an events venue or hotel; with knowledge of venue booking systems.

You must be able to demonstrate real interest in customer requirements to effectively match our facilities be passionate about delivering excellent customers service and be a team player who enjoys working together to exceed targets

You will also have a positive attitude good communication skills a commitment to delivering a high level of customer service and a high level of IT skills and marketing skills specifically social selling / websites.

Experience of using Salesforce Delphi (preferred but training provided).

About us

At Cairn Group were ambitious. With a varied and extensive UK portfolio of hotels bars and restaurants in our portfolio were focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core with a growing team and sites UK wide.

#INDLP

Required Experience

IC

Key Skills

Business Development,Customer Service,Revenue Growth,Cloud,Account Management,CRM,New Customers,ROI,Sales Activities,Territory,Business Relationships,Sales Floor,Sales Goals,Sales Process,New Clients

Employment Type

Full-Time

Experience

years

Vacancy

1