Sales Executive

Signs & Imaging; Gillingham; On-site; GBP 28,000 - 42,000; Full time

Job summary

Signs & Imaging is seeking a Sales Executive who thrives on people contact and delivering outstanding customer service. You will be the first point of contact for new enquiries via phone, email, digital channels or in person and guide customers through the sales process to turn enquiries into orders.

You’ll nurture prospects, follow up quotations, and build relationships with existing clients, while working with owners to maximise opportunities and achieve targets in a supportive environment.

Qualifications

• No strict sales experience required; attitude, personality and willingness to learn matter.
• Confident in communicating with different types of people and building relationships.
• Able to work to targets and follow a proven sales process.

Responsibilities

• Responding to enquiries via telephone, email, digital channels and in person.
• Understanding customer goals and providing product guidance.
• Asking questions, listening, and delivering tailored advice.
• Preparing and following up quotations and progressing opportunities.
• Nurturing prospects and developing relationships with existing clients.
• Converting enquiries into orders and keeping records up to date.
• Identifying additional opportunities within client accounts and cross-sell.

Skills

People skills

Communication skills

Target-driven

Team player

Active listening

Organised

Professional demeanor

Proactive

Job description

Are you great with people and ready to build a career in sales?

We are looking for a positive, dynamic and motivated Sales Executive to become a key part of our growing Signs & Imaging business.

This is not about aggressive selling or spending all day cold calling.

It’s about providing brilliant customer service, having great conversations, understanding what customers need and turning genuine enquiries into successful sales.

You will be the first point of contact for new enquiries, whether they arrive by telephone, email, digitally or in person, and will take responsibility for helping those opportunities progress through our sales process.

You’ll also nurture existing prospects, follow up quotations and build relationships with our repeat client accounts.

What will you be doing?

• Responding to new telephone, email, digital and face-to-face enquiries
• Understanding exactly what the customer is looking to achieve
• Asking the right questions and actively listening
• Providing advice and guidance on the products and services available
• Preparing and following up quotations
• Proactively nurturing prospects using a proven contact plan
• Converting enquiries and quotations into confirmed orders
• Developing relationships with existing and repeat customers
• Identifying additional opportunities within client accounts
• Keeping accurate records of conversations, opportunities and follow-ups
• Working closely with the business owners to give every genuine opportunity the best possible chance of success
• Providing clear and accurate information to other departments so that confirmed orders can be delivered successfully

Most importantly, you will learn how to sell through great customer service.

Who are we looking for?

You don’t necessarily need years of sales experience.

We’re more interested in finding someone with the right attitude, personality and willingness to learn.

You should be:

• Confident and comfortable communicating with different types of people
• Positive, enthusiastic and commercially minded
• Hungry to learn and develop
• Organised and able to manage multiple enquiries and follow-ups
• A strong listener who pays attention to detail
• Comfortable working to targets and taking ownership of results
• Able to follow a structured and successfully proven sales process
• Proactive rather than waiting for customers to come back to you
• A team player who understands that making the sale is only the beginning of delivering a great customer experience

Who would this role suit?

This could be a fantastic opportunity for someone looking to start a positive and rewarding career in sales, where you’ll receive training, support and a proven process to follow.

Equally, you may already have sales experience but want to move away from a traditional high-pressure sales environment and join a business where customer service, relationships and doing things properly come first.

For the right person, there is also the opportunity to take real ownership of the internal sales function, develop the department and directly influence its future success.

Salary & Earnings

• Basic salary: £27,500 per annum
• Plus an uncapped commission opportunity, with realistic On Target Earnings of £35,000+.

If you’re motivated by helping customers, developing relationships and seeing your own efforts reflected in your earnings, we’d love to hear from you.