Sales Executive

CV Bay Ltd; England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A growing web-based tech company in Worcester is seeking a Sales Executive to join their contact centre team. In this hybrid role, you will be responsible for handling inbound calls, upselling services, and exceeding KPIs. The ideal candidate is confident on the phone and has some customer service or sales experience. The position offers a starting salary of £26,000 plus the potential for £4,000 in annual commission, plus ongoing training and a supportive team culture.

Benefits

Up to £4,000 in annual commission

Hybrid working after probation

Ongoing sales coaching

Supportive team culture

Qualifications

• Some customer service or sales experience (contact centre experience a bonus).
• Confident phone manner with a clear, friendly communication style.
• Target-driven mindset enjoys the buzz of smashing goals.

Responsibilities

• Handle inbound customer enquiries with professionalism and enthusiasm.
• Identify opportunities to upsell or cross-sell digital services.
• Hit and exceed KPIs with clear, fair, and achievable targets.
• Deliver outstanding customer service on every call.
• Keep accurate call notes and manage follow-ups using CRM tools.

Skills

Confident phone manner

Target-driven mindset

Positive attitude

Customer service experience

Basic computer skills

Job description

Overview

Sales Executive Contact Centre (Web Services) • Location: Worcester Hybrid after 6 months • Employment: Full-time Permanent • Starting Salary: £26,000 + £4,000 Commission Potential

Are you confident on the phone, naturally persuasive, and motivated by hitting targets? Join our fast-growing web-based tech company in Worcester as a Sales Executive in our contact centre team. We are looking for a driven and friendly individual who can handle inbound calls, engage with customers, and use their product knowledge to upsell and cross-sell effectively. This is a KPI-driven role, so you'll need to be comfortable working in a performance-focused environment but we'll give you all the training and support you need to succeed.

What You’ll Do

• Handle inbound customer enquiries with professionalism and enthusiasm.
• Identify opportunities to upsell or cross-sell our digital services and solutions.
• Hit and exceed your KPIs (we'll make sure they're clear, fair, and achievable).
• Deliver outstanding customer service on every call.
• Keep accurate call notes and use CRM tools to manage follow-ups.

What You’ll Need

• Confident phone manner with a clear, friendly communication style.
• Target-driven mindset enjoys the buzz of smashing goals.
• Positive attitude and a team player approach.
• Some customer service or sales experience (contact centre experience a bonus).
• Basic computer and typing skills.

What You’ll Get

• £26,000 starting salary
• Up to £4,000 in annual commission for hitting KPIs.
• Hybrid working after probation, you can work 3 days a week from home.
• Ongoing sales coaching and progression opportunities.
• Supportive and friendly team culture.

Ready to bring your energy to a tech-forward company with a great team and solid benefits? Apply now and start your sales journey with us in Worcester.