Sales Executive

Taylor Wimpey Plc; Colchester; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading UK home builder is seeking a professional to enhance customer experience in the home purchasing process. You will manage sales targets, customer relations, and ensure seamless operations from first contact to home completion. Ideal candidates will have sales experience in the housing industry, excellent customer service skills, and self-management. The role requires weekend availability, and Taylor Wimpey promotes an inclusive and diverse workforce.

Benefits

Excellent retail discounts

Company funded life insurance

Private healthcare

Quality pension scheme

Discounted house purchase scheme

Car leasing scheme

Share plans

Tailored benefit packages

Responsibilities

• Take ownership of the development and purchase process.
• Be the reference point for purchasers from first contact to completion.
• Promote use of company-recommended mortgage brokers and solicitors.
• Ensure compliance with administrative and reporting requirements.
• Conduct market research and advertising to achieve sales targets.
• Create appointments and follow-up leads to meet targets.
• Introduce customers to their new home and ensure aftercare.
• Ensure health and safety compliance on site.
• Adhere to company procedures and Sales Manual.

Skills

Sales experience in the housing industry

Exceptional customer service skills

High levels of self-management

Computer literacy

Full driving licence and ownership of a car

Job description

Job Overview

To take ownership of the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey. To ensure sales meet or exceed target and profit is maximized for the business.

Primary Responsibilities

• Take ownership of the development, all aspects of presentation and the entire purchase process.
• Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
• Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
• Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
• Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
• Proactively search for target customers and create appointments. Follow‑up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
• Undertake inspections and introduce the customer to their new home, ensure familiarisation, and ensure the aftercare of those customers at defined intervals following their move‑in date.
• Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
• Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual.

Qualifications

• Sales experience in the housing industry.
• High levels of self‑management.
• Exceptional customer service skills & sales excellence.
• Computer literacy.
• Full driving licence and ownership of a car.

Additional Requirements

The role requires regular weekend and bank holiday working. As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long‑term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role.

What it's like to work here

At Taylor Wimpey, we don't just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen – for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you'll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no‑blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it.

Benefits

We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey.