Sales Executive

Miele Company Ltd; Abingdon; On-site; GBP 25,000 - 27,000; Full time

Job summary

A premium appliance manufacturer in Abingdon is seeking a passionate team member for their inbound sales team. The ideal candidate will have sales experience, a strong customer focus, and the ability to build trust with consumers. This role involves guiding customers in selecting Miele appliances, promoting products, and hitting sales targets. The position offers a full-time salary starting at £25,658 with bonuses and benefits, and requires flexible working hours, including Saturdays on a rota basis.

Qualifications

• Previous experience in a customer-facing sales role.
• Ability to build rapport and trust with customers.
• Confident and professional communication skills.

Responsibilities

• Lead consumers through product consultation and selection.
• Promote products and upsell accessories.
• Work as part of the sales team to achieve targets.

Skills

Customer focus

Sales experience

IT literate

Ability to multi-task

Job description

Do you have a customer focus that goes beyond expectations?

Want to join a team of experts who have a passion for the products we create?

Based at our headquarters in Abingdon, Oxfordshire, we are inspiring and delighting our customers and we are looking for someone to join us in our inbound sales team.

Creating a premium consumer experience to share our market leading appliances; You will be the face of Miele delivering a premium service at every point of the consumer journey to delight our consumers at every step of the way.

Who are we?

Miele is a world leader in the production of premium domestic and commercial appliances. At Miele, we take immense pride, not only in the quality of our appliances but all aspects of customer services.

Since being founded in 1899 as a family company, Miele has followed its Immer Besser ‘Forever Better’ brand promise. This means: we will do all that we can to be “forever better” than our competitors and “forever better” than we already are.

In this role you will be...

Reporting to the Direct Sales Team Manager, you will lead your consumers through a detailed consultation to the selection and purchase of Miele appliances which meet the needs and wants of the future user. Whilst working to up‑grade products and up selling of accessories to expand the consumers use of their appliances. All whilst promoting pride and passion for the Miele brand.

We deliver a quality experience to our customers driven by people who are passionate about the consumer experience.

You will be working as a core member of the Salesteam, based in the Abingdon Head quarters you will drive to hit your sales targets, which in turn contribute to the team’s success.

Our customers are loyal and inquisitive, you will need to demonstrate your knowledge of the ranges benefits through a variety of medias including over the telephone and in emails. You'll be confident and professional with the ability to respond effectively to your consumers need through quotations and queries.

You will bring previous experience of working in a customer facing sales role and can build rapport and trust to drive credibility and confidence in what is required. Most importantly you will bring the passion and pride that matches the brand with the ability to affectively multi-task. IT literate with the ability to adapt to systems and processes and work really well as a team to achieve great results.

Your hours of work will be based on a minimum of 37.5 hours per week to be worked over 5 days each week, including a Saturday on a rota basis.

You may be asked to work flexibly within these hours and days to accommodate the operational requirements of the business. Initially, your hours of work will be arranged between the hours of 0800 and 2000 Monday to Friday and 0900 to 1600 Saturday.

If you are rostered to work on a Saturday (normally 1 in 3), you will receive a compensatory day off in the same week.

We offer a full time salary starting at £25,658rising to £26,172 post probation,plus an evolving pay, bonusand benefits package.

We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.

Please apply below by sharing your CV and let us know ‘why Miele?’ and ‘why me?’ in the covering letter section.