Sales & Events Co-Ordinator

The Venues Collection; Milton Keynes; In loco; GBP 15.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

23 days annual leave

Healthcare (Medicash)

Life assurance

Meals on duty

Employee benefits

Descrizione del lavoro

The Venues Collection at Kents Hill Park, Milton Keynes, is seeking a Sales & Events Co-Ordinator for a full-time, permanent position. You will work closely with the Sales Office Manager to maximise venue sales, respond to enquiries, and convert opportunities into bookings.

This role requires a proactive, customer-focused approach, strong organisational skills, and the ability to manage multiple enquiries in a busy events environment. Experience with Opera is advantageous.

Competenze

• Experience in sales, conference and events, hotel or hospitality environment.
• Natural ability to build relationships with customers and deliver excellent service.
• Strong communication and organisational skills with great attention to detail.
• Proactive and commercially aware, spotting opportunities to drive sales.
• Ability to manage multiple enquiries and priorities in a busy environment.
• Confidence using booking systems; Opera experience is an advantage.
• Positive, team-focused attitude and flexibility to support colleagues.
• Willingness to learn and get involved in all aspects of conference and events sales.

Mansioni

• Maximise venue sales and achieve monthly revenue targets as part of the team.
• Handle conference, meeting and event enquiries promptly and professionally.
• Identify sales opportunities and convert enquiries into bookings.
• Support pricing and rate strategies for meetings and events.
• Manage the conference and events diary, balancing availability and demand.
• Coordinate bedroom reservations for delegates and guests.
• Deliver excellent customer service throughout the booking journey.
• Maintain accurate sales information in Opera and assist invoicing.

Conoscenze

Sales experience

Customer service

Multitasking

Booking systems

Opera PMS

Team player

Communication skills

Organisational skills

Strumenti

Opera PMS

Descrizione del lavoro

Sales & Events Co-Ordinator – Kents Hill Park, Milton Keynes | Full-Time / Permanent

£13.45 + excellent benefits including healthcare, wellbeing support, 23 days’ annual leave plus bank holidays, life assurance, meals on duty, and more.

We’re looking for a friendly, organised and commercially minded Sales & Events Co-Ordinator to join our team at Kents Hill Park in Milton Keynes! If you love working with people, enjoy bringing events to life and have a knack for spotting sales opportunities, this is a great opportunity to develop your career in conference and events sales within a busy hotel and events venue.

You’ll work closely with the Sales Office Manager and wider sales team to maximise opportunities, build great client relationships and help make every event at Kents Hill Park a success.

Your Responsibilities Will Include

• Working with the Sales Office Manager and wider team to maximise venue sales and achieve monthly revenue targets.
• Handling conference, meeting and event enquiries, responding promptly and professionally to customers in line with venue guidelines.
• Proactively identifying sales opportunities and converting enquiries into bookings to support the venue’s sales plan.
• Supporting pricing and rate strategies for meetings and events, helping to maximise revenue and achieve budget expectations.
• Managing the conference and events diary effectively, balancing availability and demand to optimise business.
• Coordinating bedroom reservations for conference delegates, event guests and transient customers.
• Delivering excellent customer service throughout the booking journey, building strong relationships with clients and ensuring their needs are understood.
• Developing and maintaining accurate sales information and booking records within Opera, following company procedures.
• Supporting the invoicing process, ensuring conference bills are accurate and produced in a timely manner.
• Working with the Director of Sales to develop new business leads and support client events where required.
• Keeping up to date with competitor venues, their facilities and services, helping to identify opportunities to promote Kents Hill Park.
• Attending relevant sales, communication and operational meetings to share information and support the wider team.
• Following all sales procedures and completing mandatory and role‑specific training.
• Maintaining high standards of health and safety, reporting accidents or maintenance issues and following fire safety procedures.
• Supporting the wider operations team with additional tasks where needed to help the venue run smoothly.

What we’re looking for

• Experience in a sales, conference and events, hotel or hospitality environment.
• A natural ability to build relationships with customers and deliver excellent service.
• Strong communication and organisational skills, with great attention to detail.
• A proactive and commercially aware approach, with the confidence to spot opportunities and help drive sales.
• The ability to manage multiple enquiries and priorities in a busy environment.
• Confidence using booking systems and maintaining accurate customer and sales information. Experience with Opera would be an advantage.
• A positive, team‑focused attitude and the flexibility to support colleagues across the venue.
• A willingness to learn, develop and get involved in all aspects of conference and events sales.

What you’ll get in return

• Competitive salary and full company benefits.
• 23 days’ annual leave plus bank holidays, your birthday off and a holiday purchase scheme.
• Healthcare benefits through Medicash, including dental, optical and therapy treatments.
• Aviva Digicare, including a free annual healthcare check.
• 24/7 Employee Assistance Programme and mental health support.
• Enhanced maternity, paternity and adoption leave, plus additional family‑friendly benefits.
• An additional two days’ leave following your return from maternity leave during your first year back, and a day off for your baby’s first birthday.
• Exclusive shopping, entertainment and travel discounts through our Benefits & Wellbeing platform.
• Discounts on cinema tickets, Nuffield Health memberships, PureGym memberships and more.
• Pension scheme, Life Assurance and preferred rates on salary finance products.
• Meals on duty.
• Ongoing training, development opportunities and structured career pathways.
• Paid professional subscriptions where applicable.
• Financial wellbeing support and Vodafone discounts.

A little more about Kents Hill Park

Great things happen when people get together in our spaces to meet and spaces to sleep at Kents Hill Park. From conferences, meetings and training to every business event in between, our venue offers an informal atmosphere where both our guests and our teams can be themselves.

Kents Hill Park is part of The Venues Collection, a division of Compass Group UK & Ireland. Our collection of venues offers a range of distinctive event spaces, alongside hotel‑style residential and leisure facilities, creating memorable experiences for guests across the UK.

Join us and grow your career with an industry leader, with competitive pay, great perks and plenty of opportunities to learn and develop.

Every day, our passionate hospitality professionals strive for excellence, delivering exceptional experiences across a diverse range of venues and destinations.

Job Reference: com/2710/97327001/52752162/SU

#VenuesCollection

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential and thrive – because diversity is our strength!