Sales Enquiry Specialist - Flexible Hours

Flexspace; Peterborough; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading facility management company in Peterborough is seeking a Sales Enquiry Co-ordinator to manage incoming customer enquiries and ensure excellent service delivery. In this role, you will respond to enquiries, maintain high service standards, and support potential customers through their journey. Ideal candidates will have strong communication and organizational skills, with a proactive approach to managing a busy workload. This position offers a competitive salary and various employee benefits.

Benefits

25 days leave plus bank holidays

Employee assistance programme

Discounts at various retailers

Qualifications

• Proactive nature capable of managing a busy workload.
• Professional telephone manner with diverse communication skills.

Responsibilities

• Responding to new enquiries and being the main point of contact for potential customers.
• Updating and managing the CRM system, ensuring records are complete and accurate.
• Booking and coordinating tours to ensure a seamless experience.

Skills

Customer focused

Communication skills

Collaborative

Tools

CRM systems

MS Office

Job description

A leading facility management company in Peterborough is seeking a Sales Enquiry Co-ordinator to manage incoming customer enquiries and ensure excellent service delivery. In this role, you will respond to enquiries, maintain high service standards, and support potential customers through their journey. Ideal candidates will have strong communication and organizational skills, with a proactive approach to managing a busy workload. This position offers a competitive salary and various employee benefits.