Sales Engineer - SMB/Mid-Market, UK

Mimecast Services Ltd; Greater London; On-site; GBP 68,000 - 102,000; Full time

Job summary

Mimecast is seeking a Sales Engineer to own the technical path to close for SMB and Mid-Market customers in the UK. You will partner with Account Executives to run discovery, deliver demos, and position Mimecast's platform to meet customer budgets and environments.

You will collaborate with sales teams, manage POC engagements, and support RFPs while translating complex security concepts into business value. Travel as needed and leverage industry certifications to validate credibility.

Qualifications

• Experience as a Sales Engineer or similar customer-facing technical role.
• Experience supporting SMB and Mid-Market customer segments.
• Hands-on cybersecurity domain knowledge across email security, insider risk, data loss prevention, endpoint protection, or IAM.
• Excellent communication with IT security and business stakeholders.
• Ability to translate complex technical ideas into actionable business outcomes.
• Strong commercial instincts and structured sales methodology familiarity (MEDDPICC, Sandler, Challenger).
• Experience with channel partners and joint selling.
• Familiarity with SaaS/cloud-delivered security solutions and AI tools.

Responsibilities

• Own the technical conversation throughout the sales cycle from discovery to proof of value and close.
• Deliver clear presentations and demos to IT leaders, security teams and stakeholders.
• Collaborate with Account Executives to qualify opportunities and align solutions to outcomes.
• Lead technical discovery to understand environment, pain points, budget and success criteria.
• Manage POC engagements against defined success criteria and document progress in Salesforce.
• Support RFP/RFI/tender responses with technical and commercial credibility.
• Handover to delivery and customer success and enable partners with technical content.
• Contribute to field marketing activities, webinars and thought leadership.

Job description

Sales Engineer - SMB/Mid-Market, UK

About Mimecast The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.

Overview

The Sales Engineering team is looking for a Sales Engineer to own the technical path to close across our SMB and Mid-Market customers, bringing Mimecast's full platform story to life for customers and partners. Reporting to the UK Sr. Sales Engineering Manager, you'll partner with Account Executives and Account Managers to run discovery, deliver demos, and position solutions that make sense for each customer's environment and budget. This is a customer-facing role from day one, with ownership of the technical win and support from an experienced Sales Engineering leader invested in your development.

What You'll Do

• Own the technical conversation throughout the sales cycle, from initial discovery through proof of value and technical close
• Deliver clear, compelling presentations and demonstrations to IT leaders, security teams, and business stakeholders
• Partner closely with Account Executives and Account Managers to build deal strategy, qualify opportunities, and align solutions to customer outcomes
• Lead technical discovery to understand each customer's environment, pain points, budget, and definition of success
• Manage proof-of-value engagements against clearly defined success criteria
• Maintain timely and accurate notes across opportunities and proof-of-value engagements in Salesforce
• Support RFP, RFI, and tender responses with accuracy and commercial awareness
• Deliver effective technical handovers to delivery and customer success teams, and advocate internally for customer feedback
• Support and enable channel partners through joint selling, technical enablement sessions, and partner-facing content
• Contribute to field marketing activities, including webinars, events, and thought leadership

What You'll Bring

• Experience as a Sales Engineer, Solutions Engineer, or in a similar customer-facing technical role, preferably with a cybersecurity vendor
• Demonstrated experience supporting SMB and/or Mid-Market customer segments
• Hands-on experience in one or more cybersecurity domains—such as email security, insider risk and data loss prevention, security awareness training, endpoint protection, or identity and access management—with the curiosity to learn quickly and speak credibly about how security technologies work in practice
• Strong communication and executive presence, with the confidence to engage senior IT, security, and business stakeholders
• Clear written communication and the ability to translate complex technical ideas into plain language that connects solutions to customer outcomes
• Strong commercial instincts and an understanding of what moves a deal forward, including qualifying opportunities, positioning value, supporting a compelling business case, and applying structured sales methodologies such as MEDDPICC, Sandler, Challenger, or similar
• Experience working alongside channel partners through joint demos, technical enablement, or capability building, with an understanding of how partners can extend reach and multiply impact
• Familiarity with SaaS platforms and cloud-delivered security solutions
• A curious, hands-on approach, a desire to learn, and the competitive drive to secure the technical win
• Familiarity with AI tools, such as Claude, to support day-to-day work
• Willingness to travel as required for customer, prospect, partner, and marketing activities
• Relevant industry certifications, such as vendor-specific credentials, CompTIA Security+, CISSP, or equivalent, are beneficial
• Experience with threat intelligence or security analytics solutions such as LogRhythm, Splunk, Rapid7, or Microsoft Sentinel is beneficial

The on-target earnings (OTE) range for this position is £68,000-£102,000 (OTE) plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

#LI-HO1

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirtive Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver – and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose. We push each other to be better and expect to be pushed back. This is a community of respect. Where everyone is counted.