Sales Engagement Manager- 4D

BrightClaim; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Genpact is seeking a Sales Engagement Manager in the United Kingdom to lead client engagements and propel AI-powered transformation initiatives.

You will partner with senior client leaders, shape engagement strategies, and support business development activities to grow key accounts while ensuring profitable outcomes and strong delivery across programs.

Qualifications

• Bachelor's degrees in Business Administration, Marketing, Communications or Sales.
• Masters in Marketing preferred.
• ITIL Foundation certification is required.

Responsibilities

• Provide governance around client communications to enable better visibility, transparency, and partnership.
• Develop relationships with client’s business and functional leaders.
• Understand P&L levers and contract/change management to drive improved account performance.
• Drive account management processes and approaches that help optimize engagement.
• Provide research and analysis to support account/portfolio planning and sales pursuits.
• Assist with RFPs, business development activities, market intelligence, and other sales admin responsibilities.

Skills

Business Consulting

Business Development

Client Relations

Digital Business Strategy

Sales

Sales Performance Management (SPM)

Strategic Planning

Education

Bachelor's degree in Business Administration

Bachelor's degree in Communications

Bachelor's degree in Marketing

Bachelor's degree in Sales

Master's degree in Marketing

Tools

ITIL Foundation

Job description

Sales Engagement Manager

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it.

Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.

Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities

• Provides support for and execute the governance around client and Genpact communication to enable better visibility, transparency, and partnership within the relationship.
• Under the guidance of their LCP or GRM, develops relationships with client’s Business and Functional leaders
• Understands the levers that impact P&L and contract or change management to drive improved account performance.
• Drives operational processes and approaches that help optimize account management, including an overall client engagement strategy.
• Provides necessary research and analysis to support account/portfolio planning and sales pursuits
• Provides support to GRM or LCP including assisting with RFPs, business development activities, providing market intelligence, and other sales administration responsibilities as needed.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing

Certifications

ITIL Foundation Certificate in IT Service Management - AxelosAxelos

Required Skills

Business Consulting, Business Development, Client Relations, Digital Business Strategy, Sales, Sales Performance Management (SPM), Strategic Planning

Language

English, English (Required)

Language Proficiency

Advanced - C1

Job Type

Regular

Master Skill List

Relationship Management

Remote Type

Office

Work Shift

Standard (United Kingdom)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.