Sales Development Representative

Phoenix Health & Safety; Hednesford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading health and safety training provider is seeking a proactive Sales Development Representative in Hednesford, UK. The role involves generating new business through targeted outreach and lead conversion. Ideal candidates will have experience in outbound sales and strong communication skills. Join a dynamic team with opportunities for career progression in an inclusive environment.

Qualifications

• Previous experience in an outbound sales, telesales, or appointment-setting role.
• Drive to meet high daily call volumes (target: 50 calls per day).
• Familiarity with CRM platforms, ideally HubSpot.
• Goal-oriented, resilient, and highly motivated attitude.
• Passion for sales and desire for a successful career.

Responsibilities

• Proactively engage with clients to generate qualified leads.
• Convert leads into opportunities and schedule appointments.
• Identify client needs and prepare insights for meetings.
• Maintain accurate records in HubSpot and manage lead handovers.
• Assist in filling priority courses and ensure smooth onboarding.

Skills

Outbound sales experience

Strong verbal communication

Time management

Resilience

Sales motivation

Tools

HubSpot

Job description

Job Overview

As an experienced Sales Development Representative, you'll be instrumental in driving our growth by generating new business through targeted outreach to potential and existing clients. Your focus will be on identifying ideal customers, converting leads into qualified opportunities, and scheduling appointments for our field representatives to present tailored solutions. If you're motivated, resilient, and ready to kickstart or advance your sales career, this is the perfect opportunity for you! For the right person, there is clear potential for career progression within 18‑24 months, offering the chance to grow and take on more responsibility as part of a dynamic and supportive team. Please note: To complete your application, you will be redirected to Wilmington Plc's career site.

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”.

Responsibilities

• Outbound Prospecting – Proactively engage with new and existing clients to generate qualified leads.
• Lead Conversion – Convert leads into opportunities and schedule appointments for Field Sales Representatives.
• Opportunity Profiling – Identify client needs and prepare insights for meetings.
• Lead Management – Maintain accurate records in HubSpot and manage lead handovers.
• Course Support – Assist in filling priority courses and ensure smooth onboarding for new clients.

What’s the Best Thing About This Role

This is a fantastic opportunity to join Phoenix Health & Safety during a period of rapid growth. You'll benefit from our strong reputation, making it easier to build trust and credibility with potential clients.

What’s the Most Challenging Thing About This Role

With approximately 500 potential companies to reach out to each month, the volume of contacts can be high. Success in this role requires excellent time management, resilience, and the ability to stay focused on targets while managing a mix of warm and cold outreach.

Essential Requirements

• Previous experience in an outbound sales, telesales, or appointment‑setting role.
• The drive to meet high daily call volumes (target: 50 calls per day).
• Familiarity with CRM platforms, ideally HubSpot.
• Strong verbal communication and objection‑handling skills.
• A goal‑oriented, resilient, and highly motivated attitude.
• A genuine passion for sales and a strong ambition to build a successful career in the field.
• Permission to work in the role’s location by the start of employment.

Desirable Requirements

• Previous experience in prospecting, outreach, or market research.

About Phoenix Health & Safety

Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! We are ambitious and inclusive, filled with integrity and curiosity. Join us and achieve more within your career with mutual respect, support, and fair rewards.