Sales Development Representative

Interaction Recruitment; Coulsdon; On-site; GBP 26,000 - 46,000; Full time

Job summary

A recruitment agency in Coulsdon is looking for a Sales Development Representative to enhance lead generation efforts. You will proactively contact key industry consultants to book qualified appointments for the Business Development team. The ideal candidate should have previous telemarketing experience and strong communication skills. This full-time role offers a base salary of £26,000 and an OTE of up to £46,000, along with a profit-sharing bonus scheme.

Benefits

Growth by Sharing Profit Bonus scheme

Commission on appointments booked

Qualifications

• Previous experience in telemarketing, lead generation, or inside sales.
• Strong communication and persuasion skills.
• Ability to manage time effectively and work to targets.

Responsibilities

• Make outbound calls to a mix of warm and cold prospects.
• Engage decision-makers to qualify opportunities.
• Maintain accurate records of calls and outcomes.

Skills

Telemarketing experience

Communication skills

Persuasion skills

Time management

CRM familiarity

Excel skills

Tools

CRM systems

Microsoft Office

Job description

Sales Development Representative

Location: Coulsdon (Full-time)
Salary: £26,000 base + OTE up to £46,000
Department: Marketing / Lead Generation
Reports to: Marketing Manager

Role Purpose

To drive the performance of lead generation team by proactively contacting key consultants and contractors within the building services industry. The primary goal is to book qualified appointments for the Business Development team, supporting sales growth and brand awareness. As a new function in the business, this is a great opportunity to take ownership of the department and create a strategy of best practices.

Key Responsibilities

• Make outbound calls to a mix of warm and cold prospects within the building services sector.
• Engage decision-makers to qualify opportunities and schedule appointments for the Business Development team.
• Maintain accurate records of calls, conversations, and outcomes in the CRM system.
• Achieve daily, weekly, and monthly KPIs for call volume, appointment bookings, and conversion rates.
• Collaborate with the marketing and sales teams to refine scripts and improve lead quality.
• Provide feedback on market trends and customer insights to support campaign development.

Skills & Experience

• Previous experience in telemarketing, lead generation, or inside sales.
• Strong communication and persuasion skills.
• Ability to manage time effectively and work to targets.
• Familiarity with CRM systems and Microsoft Office tools.
• Knowledge of the building services industry is an advantage but not essential.
• Proficient in Excel skills and data management.

OTE Package

• Commission is calculated on appointments booked. For every successful booking made, commission will be granted.
• On top of this, all employees are part of a Growth by Sharing Profit Bonus scheme.