Sales Development Representative

OpenTable; City Of London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading online restaurant reservation service is looking for a Sales Development Representative who speaks fluent French. The role involves generating sales leads and supporting sales initiatives in a collaborative, hybrid environment. Candidates should have a customer-first mentality and a successful telesales background. Benefits include 25 vacation days and private health insurance. Join our inclusive team where everyone is encouraged to contribute and thrive.

Benefits

25 vacation days

Private health and dental insurance

Pension fund

Employee Assistance Program (EAP)

Qualifications

• Successful telesales or call-center track record with a history of exceeding objectives.
• Strong skills in developing approaches to achieve goals and tackle problems.
• Willingness to participate in a team and share information.

Responsibilities

• Generate sales leads and schedule appointments for Account Executives.
• Implement lead generation programs from the Restaurant Marketing team.
• Provide general sales support to sales teams and manage customer expectations.

Skills

Fluent French

Customer-first mentality

Telesales experience

Continuous improvement mindset

Team collaboration

Creativity and innovation

Job description

Sales Development Representative (French Speaking)

London

Job Position: Sales Development Representative (French Speaking)

Location: London (Hybrid, in office 2 days per week)

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world‑class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

Responsibilities

• Generate sales leads; assist with sales prospecting on the phone to schedule appointments for Account Executives in your region.
• Implement lead generation programs as they are developed by the Restaurant Marketing team.
• Craft and distribute sales messages to restaurant prospects using traditional mailings and targeted email marketing.
• Provide general sales support to sales teams; ensure lead hand‑offs to Account Executives are successful and exceed customer expectations. Respond to requests from prospects for additional product information.
• Keep management advised of all activity, including timely preparation of reports.
• Some travel is required for training, market research and sales initiatives, as well as organizing, preparing for and attending regional trade shows.

Qualifications

• Speak fluent French to a native level proficiency. (Italian language skills are highly desirable too, but not essential for the role).
• Successful telesales or call‑center track record with a track record of exceeding objectives.
• Customer‑first mentality with an ability to nurture trust and confidence with customers.
• Ability to understand and resolve current and future business needs, often going above and beyond to supervise customer happiness.
• Continuous improvement mindset: soliciting and applying feedback, building and maintaining positive relations.
• Thrives on collaboration and partnership, demonstrating dedication to team goals through attitude, contribution and collaboration.
• Willingness to participate in a team, sharing information, openness to others’ views, and accountability for own actions.
• Prioritizes team success over personal gain.
• Creativity and innovation: strong skills in developing approaches and ideas to achieve goals, tackle problems, and improve performance.
• Receptive to new insights, methods and technologies – comfortable taking calculated risks to accomplish goals and meet challenges.
• Continuous growth mindset: pursuing training and development while striving to build knowledge, skills and abilities.
• Seeks and applies feedback to improve performance, demonstrates urgency and persistence, and continually seeks process improvements.

Benefits

• 25 vacation days per year in addition to statutory UK Bank Holidays.
• One Celebration Day per calendar year.
• Private Health & Dental and Life Insurances.
• Employee Assistance Program (EAP).
• Pension Fund.
• Bike2Work.
• Season Loan Ticket.
• Reimbursable eye tests and £100 contribution towards VDU glasses only.
• Perkbox & Booking.com business discounts.

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications – via calls, Slack messages, or emails – outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we’re building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need any reasonable accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.