Sales Development Representative

Interaction Recruitment; City Of London; On-site; GBP 26,000 - 46,000; Full time

Job summary

A recruitment agency is seeking a Sales Development Representative based in Coulsdon to drive lead generation efforts. This full-time role involves making outbound calls to engage decision-makers and schedule appointments for the Business Development team. The ideal candidate will have telemarketing experience and strong communication skills. The package includes a base salary of £26,000 with an OTE up to £46,000, reflecting commission on successful bookings, as well as participation in a profit-sharing scheme.

Qualifications

• Experience in telemarketing, lead generation, or inside sales.
• Strong communication and persuasion capabilities.
• Ability to manage time effectively and work to targets.

Responsibilities

• Make outbound calls to qualify leads and schedule appointments.
• Maintain accurate records in the CRM system.
• Collaborate with teams to enhance lead quality.

Skills

Telemarketing experience

Strong communication skills

Time management

Familiarity with CRM systems

Excel proficiency

Tools

CRM systems

Microsoft Office

Job description

Overview

Sales Development Representative — Location: Coulsdon (Full-time). Salary: £26,000 base + OTE up to £46,000. Department: Marketing / Lead Generation. Reports to: Marketing Manager.

Role Purpose: To drive the performance of the lead generation team by proactively contacting key consultants and contractors within the building services industry. The primary goal is to book qualified appointments for the Business Development team, supporting sales growth and brand awareness. As a new function in the business, this is a great opportunity to take ownership of the department and create a strategy of best practices.

Key Responsibilities

• Make outbound calls to a mix of warm and cold prospects within the building services sector.
• Engage decision-makers to qualify opportunities and schedule appointments for the Business Development team.
• Maintain accurate records of calls, conversations, and outcomes in the CRM system.
• Achieve daily, weekly, and monthly KPIs for call volume, appointment bookings, and conversion rates.
• Collaborate with the marketing and sales teams to refine scripts and improve lead quality.
• Provide feedback on market trends and customer insights to support campaign development.

Skills & Experience

• Previous experience in telemarketing, lead generation, or inside sales.
• Strong communication and persuasion skills.
• Ability to manage time effectively and work to targets.
• Familiarity with CRM systems and Microsoft Office tools.
• Knowledge of the building services industry is an advantage but not essential.
• Proficient in Excel skills and data management.

OTE Package: Commission is calculated on appointments booked. For every successful booking made, commission will be granted. On top of this, all employees are part of a Growth by Sharing Profit Bonus scheme.

Job Information

• Job Title: Interaction Recruitment
• Company: Interaction Recruitment
• Location: Coulsdon
• Posted:
• Closes: Jan 4th 2026
• Sector:
• Contract: Contract
• Hours: Full Time