Sales Coordinator - India - Delhi

Peak Scientific, Inc.; Inchinnan; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading scientific solutions provider is seeking a Sales Coordinator based in the UK. The role requires managing sales administration, coordinating with teams, and ensuring timely order processing while supporting customer requests. Ideal candidates will have 5-7 years of relevant experience, strong knowledge of SAP, and excellent interpersonal skills. This position offers the opportunity to work in a diverse environment focused on best customer experience.

Qualifications

• 5-7 years of sales coordination & administration experience.
• Good English proficiency, both oral and written.
• Ability to work in a process-oriented environment.

Responsibilities

• Support customers and sales team as per SLA.
• Coordinate complete 'Quote to Cash' process.
• Process orders with the UK commercial team.

Skills

Knowledge of INCO terms, export import documentation

Experience with various international geographic territories

SAP

CRM

Strong MS Excel

Strong MS Word

Strong PowerPoint

Multitasking

Time management

Strong interpersonal skills

Job description

Job Description

Job Title: Sales Coordinator

Reports to: Head of Sales

Business Unit: Sales

Location: New Delhi

Direct Reports: No

Overview

Reporting to Head of Sales, the successful candidate will be responsible for the administration of Sales Department which includes pre and post sales documentation, coordination & execution of orders. The Candidate is also responsible for Sales and business reporting and analysis. Candidate will work as Sales support function to help Peak deliver best customer experience.

Main Job functions

1. Provide support to our customers and sales team as per SLA defined and agreed
2. Responsible for supporting and coordinating complete “Quote to Cash” process, which includes Preparing quotations, coordination with HQ/customer/salesperson, order entry into CRM/SAP, etc.
3. Responsible for order processing in coordination with the UK commercial team and escalation of commercial or paperwork issues till resolution
4. Coordinate with customer and internal team for getting necessary documents and ensuring shipments of orders in time
5. Responsible for tracking Government Tenders and submit the same on respective portals/departments
6. Update database/ CRM/ERP on regular basis
7. Payment follow up from customers and helping reconciling with finance department (UKHQ & India)
8. Respond to incoming customer requests - same day / next day turnaround is expected
9. Generate and compile monthly and weekly reports
10. Maintain documentation and filing for all the customer communications and purchase order.
11. Assist Head of Sales with necessary data analytics in facilitating daily operations and business planning
12. Compile forecast information from the team and update in CRM tool
13. Coordination with various department – logistics, planning, finance

Skills and experience required

• Knowledge of INCO terms, export import documentation
• Worked with various people pan India as well other international geographic territories
• Worked in SAP & CRM
• Strong MS excel knowledge, MS Word & Power Point
• 5-7 years of sales coordination & administration
• Good English – oral & written
  • Strong Interpersonal skills
  • Multitasking, Time management, self-motivated
  • Ability to work in a process-oriented environment
  • Strong work ethics

  Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.