Sales Coordinator - Bookings & Event Sales at GO Action Forest

GO Action Forest - Paintballing / Laser Tag / Zorbing; Caterham on the Hill; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading outdoor adventure venue is seeking an enthusiastic Events Organiser to join their sales team. You will guide customers in planning memorable events while providing exceptional service in a fun environment. No prior experience is necessary as full training will be provided. This is a full-time position based in the Caterham on the Hill area, offering a competitive salary of £24,400 – £26,000 yearly.

Benefits

One-on-one training

Ongoing e-learning support

Variety of work environments

Growth opportunities

Qualifications

• No prior experience required; full training provided.
• Comfortable working towards targets and achieving results.
• A positive, team-first attitude.

Responsibilities

• Speak to warm leads via phone, WhatsApp, and email.
• Convert enquiries into bookings and upsell event upgrades.
• Support event days as Events Manager.

Skills

Sales experience

Confidence in outbound calling

Excellent communication skills

Interpersonal skills

Leadership qualities

Experience in events or outdoor activities

Tools

CRM systems

Digital communication tools

WhatsApp

Job description

Join the Adventure: Full‑time Events Sales & Management role at GO Action Forest. Are you a confident communicator with a passion for people, sales, and outdoor experiences? Do you thrive in a fast‑paced, fun, and supportive environment? Then we want to hear from you.

GO Action Forest is South London & Surrey’s ultimate outdoor action venue, proudly home to GO Paintball London and GO Laser Tag London. Set across an epic 50‑acre purpose‑built forest in Whyteleafe, we run the UK’s leading paintball and forest laser tag events, led by the former UK #1 paintball player.

We’re now looking for an enthusiastic, sales‑driven team player to join our growing events management team as an Events Organiser – helping customers organise unforgettable experiences and making the magic happen out in the forest.

The Role

Full‑time, split between our Warlingham office and our stunning forest venue in Whyteleafe. You’ll play a vital role in the customer journey – from first enquiry to final mission.

Your Responsibilities Include

• Speak to warm leads via phone, WhatsApp, and email to help customers plan birthdays, stag dos, or group adventures.
• Convert enquiries into bookings and upsell event upgrades.
• Support event days from the hub of the forest as an Events Manager – including sign‑ins, check‑ins, face‑to‑face sales, team briefings, and group management.
• Build strong rapport with customers, guiding them from “we’re thinking of booking…” to “that was the best day ever!”.

Who We're Looking For

No prior experience? Full training is provided. However, the following experience or traits would be a strong advantage:

• Experience in sales or telesales.
• A background in events or outdoor activity environments.
• Confidence in outbound calling and following up warm leads.
• Comfortable working towards targets and achieving results.
• Excellent communication and interpersonal skills.
• A positive, team‑first attitude and willingness to get stuck in.
• Leadership qualities to motivate both customers and teammates.
• Comfortable using CRM systems, WhatsApp, and digital communication tools.

Location & Hours

• Full‑time, based between our Warlingham office and Whyteleafe forest venue.
• Standard office hours with a combination of weekday and weekend shifts.
• Salary: £24,400 – £26,000 OTE, depending on experience and performance.

What We Offer

• A fun, supportive, and motivated team of 50+ outdoor event staff.
• One‑on‑one training and ongoing e‑learning support.
• Real variety – working both in the office and at our forest.
• The chance to be part of one of South London’s most exciting action venues.
• Continued growth and development in sales, events and leadership and much more.

How to Apply

Please send your CV along with a Cover Letter (without using AI), to explain:

• Why you’re a great fit for this role.
• How you’d bring energy, drive and customer care to our team.

If your application is successful, we’ll reach out via WhatsApp to arrange the next steps. Please ensure your mobile number (linked to WhatsApp) is included and correct on your CV.

We can’t wait to meet our next team legend. Join us and help make amazing adventures happen!

Experience: Not required
Languages: English – Advanced
Employment: Full-time
Salary: £24,400 – £26,000 yearly
Starting time: Immediate start!

About GO Action Forest - Paintballing / Laser Tag / Zorbing: Welcome to GO Action Forest – London & Surrey's premier outdoor action events venue!