Sales Coordinator

HUBER+SUHNER AG; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading manufacturing company in the UK is seeking a customer support professional to interface with clients and coordinate internal departments. Candidates should have at least 2 years of experience in a customer-facing role, good SAP knowledge, and possess strong communication skills. This role emphasizes teamwork and a proactive approach. Competitive remuneration package offered.

Qualifications

• Minimum 2 years in a customer support or sales role.
• Experience in an international company, preferably in industrial manufacturing.
• Prior SAP knowledge.

Responsibilities

• Process customer quotes, enquiries, and orders within 24 hours.
• Collaborate with different departments to meet customer requirements.
• Maintain accurate business documents and correspondence.
• Initiate corrective actions for sales office errors.
• Comply with H+S documented processes.

Skills

Technical understanding

SAP knowledge

Numeracy

Understanding of supply chain networks

Microsoft Office proficiency

Job description

• Act as the main interface to the customer: Process all types of quotes, enquiries and orders and respond to them within 24hours.
• Receive and process/distribute different kind of customer enquiries (technical, commercial, quality) and collaborate with different departments across the company.
• Understand future customer needs and market trends (project pipeline, forecasts).
• Proactively liaise with other departments (cross-border) to ensure that internal & external customer’s requirements are met at all times.
• Maintain accurate and up to date files for all your business documents and correspondence.
• Initiate and follow up actions to requests arising from related departments (Field Sales, Application Engineering, Supply Chain Management, Finance).
• Continuous improvement: Ensure returns related to sales office errors are kept to an absolute minimum, and where appropriate initiate corrective actions to ensure no repeats of the same type of error occurs.
• Ensure that all responsibilities under your remit are compliant with H+S documented processes at all times.
• Carry out any other reasonable duties as required by your Line Manager.

Your profile

• Experience: Working experience in an international company, preferably in industrial manufacturing environment.
• At least 2 years experience working in a customer facing support role and/or sales position.
• Prior SAP knowledge.

Skills

• Profound technical understanding and knowledge
• Numerate
• SAP knowledge
• Understanding of planning / international supply chain networks
• Computer literate (Microsoft Office)

Personal Qualification

• Excellent Team player
• Positive and open minded character with hands-on/can-do mentality
• Customer oriented
• Good communication skills (written and oral)
• Good organisational skills
• Proactive
• Problem solving attitude
• Accurate and good attention to detail.

Why HUBER+SUHNER?

Our aim is to be the employer of choice and as such you can be assured of a market leading remuneration package that matches your skills and experience. Our employment and development is at the heart of our “Fundamentals”. We have an entrepreneurial and collaborative culture within the business.

You will hear back from us as soon as possible. For further information please contact:

HUBER+SUHNER (UK) Ltd
Neil Francis
[e-mail]