Sales Coordinator

CMA CGM; Tees Valley; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics firm in Tees Valley is looking for a Sales Professional who will manage customer relationships and ensure excellent service. Ideal candidates will have experience in the shipping or logistics industry, strong analytical and communication skills, and be proficient in MS Excel. Benefits include a competitive salary and a generous leave package, offering potential for professional growth within the company.

Benefits

25 days annual leave plus public holidays

Discretionary annual bonus

Enhanced pension scheme

Life assurance

Private healthcare

Hybrid Working

Employee recognition awards

Qualifications

• Demonstrable experience in sales within the relevant industry.
• Excellent analytical skills with attention to detail.
• Ability to work autonomously and manage multiple priorities.
• Confident IT skills, especially in Excel and PowerPoint.
• Full UK driving license.

Responsibilities

• Manage end-to-end customer relationships.
• Provide excellent customer service.
• Monitor container stocks and market conditions.
• Assist with sales and marketing campaigns.
• Create and maintain accurate sales orders.

Skills

Sales experience in Shipping, Transport or Logistics

Analytical skills

Exceptional communication skills

Organizational skills

Problem-solving skills

IT skills (MS Excel, PowerPoint)

Job description

CCIS | ABOUT US

CCIS (CMA CGM Inland Services) is a subsidiary of the CMA CGM Group, dedicated to the development of land transport solutions.

It offers complete and integrated logistics solutions with high added value, adapted to the specific needs of its customers throughout their supply chain: storage, picking, kitting, processing of packaged goods, post-manufacturing and loading and unloading.

YOUR ROLE | KEY PRIORITIES

• Proactively manage the end-to-end Customer relationships, i.e. from prospect through to start of activity, development of the relationship and new opportunities, providing quotes upon request, issuing of invoices and following up to ensure timely payment, and the release of containers at the end of the process.
• Delivery of excellent customer service to all customers at each touch point throughout the process
• Analyse, benchmark and report on market conditions and activities
• Monitor purchase, sale & stocks of containers
• Ensuring close working relationships with Depot Maintenance & Repair team to ensure stock levels and optimal sales cycle (i.e. gate in / repair / neutralization / release)

Key tasks and responsibilities will include, but not be limited to:

• Identifying and building relationships with potential new customers, in support of business growth targets
• Manage the integration of new customers in the system through the collection of Customer Data and relevant information
• Provide quotations to customer within agreed SLA’s, following up as required to ensure optimal service and opportunities
• To assist with planned Sales and Marketing campaigns to boost commercial performance
• To assist in production of monthly market reports
• Regular contact with CCIS Europe teams on all sales matters
• Create sales orders and maintain them within inhouse system, ensuring accuracy at all times.

• To make sure that the customers are aware of all charges and all chargeable events are notified and billed accurately.

• Work closely with Finance to ensure timely payments and resolution of queries as they arise
• Monitor and report on stock levels on a daily basis
• Arrange customs clearance for all units purchased
• Update stocks & tariffs on identified marketplaces
• Support the development of digital presence of CCIS UK, boosting visibility of the brand and services
• Develop knowledge of Europe global containers sales market and be available to assist on these markets as and when required.
• To issue to all internal and external sales staff all freight tariffs / rate sheets / surcharges and amendments as guided by CCIS Europe cluster

WHAT ARE WE LOOKING FOR?

• Demonstrable experience in Sales within the Shipping, Transport or Logistics industry would be a huge advantage

• Excellent analytical skills, able to collate and analyse data and information with high attention to detail
• Exceptional communication skills, with the ability to build rapport and effective working relationships with key stakeholders, both internally and externally
• Excellent organisational and prioritisation skills, with high levels of resilience and the ability to manage multiple priorities in a fast-paced, customer-facing environment
• Proactive problem-solving skills

• Ability and confidence to work autonomously and proactively
• Excellent IT skills, with strong experience of MS Excel and Powerpoint in particular
• A full UK driving license

WHAT DO WE OFFER?

Not only do we offer a competitive salary, we also offer a generous benefits package including:

• 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
• Discretionary annual bonus
• Enhanced pension scheme up to 15% total contribution
• Life assurance x4
• Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
• Private healthcare (BUPA) + Healthcare Cash plan, including an Employee Assistance Programme
• Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
• Hybrid Working
• Cycle to work scheme/ Season ticket loans
• Enhanced policies including Maternity & Paternity
• Employee recognition awards
• Considerable scope for personal and professional growth through the CMA CGM Academy

CMA CGM Group is proud to define itself as a family business built on strong human values.

• Excellence
• Exemplarity
• Imagination
• Boldness

CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.

Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.

Join us and discover a world of opportunities!