Sales Coordinator

Spider Web Recruitment; Ipswich; Hybrid; GBP 29,000 - 33,000; Full time

Job summary

A leading geotechnical solutions company is seeking an experienced Sales Coordinator to provide support to the sales team by managing customer enquiries and orders. The role requires a minimum of 2 years' experience in a B2B sales-aligned environment. You'll represent the company professionally and liaise with various teams to ensure orders and customer needs are met. Ideal candidates are highly organized with strong communication skills. This position offers a competitive salary and hybrid working options.

Benefits

Competitive Salary

25 days annual leave plus bank holidays

Company pension scheme

Free food in canteen

Cycle to Work scheme

Flexible working options

Health & wellbeing programme

Qualifications

• Minimum of 2 years' experience in a B2B sales-aligned role.
• Strong understanding of the sales process.
• Able to prioritize tasks and work effectively under pressure.

Responsibilities

• Manage customer enquiries and orders.
• Liaise with internal teams on orders and customer requirements.
• Generate quotes and process orders in the CRM system.

Skills

Organisational skills

Communication

Commercial mindset

Customer service

Problem-solving

Tools

CRM

Job description

Sales Coordinator – Geosense is looking for an experienced Sales Coordinator to join our team on a full-time, permanent basis, working hybrid 3 days a week in Bury St Edmunds, Suffolk.

Why Geosense:

Geosense is a market leader in the design and manufacture of high-quality geotechnical sensors. With a strong reputation for innovation and reliability, we provide solutions that help engineers, contractors, and clients monitor and manage geotechnical projects with confidence.

Company benefits include:

• Competitive Salary: £29,000 - £33,000 per annum
• Holiday: 25 days annual leave plus bank holidays
• Pension: company pension scheme available
• Additional: canteen with free food, Cycle to Work scheme, free on-site parking, health & wellbeing programme, sick pay, and flexible working / work from home options.

About the role:

As a Sales Coordinator, you will support the sales team by managing customer enquiries and orders, ensuring that service levels exceed expectations. This role requires excellent organisational skills, strong communication, and a commercial mindset to provide accurate updates and support both customers and internal teams throughout the sales process. Working hours for this role will be Monday - Friday 8:30am - 5pm.

Day-to-day duties will include:

• Positively represent Geosense and respond professionally to customer and stakeholder enquiries via phone and email.
• Liaise with internal teams to provide accurate updates on orders, lead times, and customer requirements.
• Generate quotes, raise proforma invoices, process orders, and maintain accurate records in the CRM system.
• Support Technical Sales Engineers with administrative tasks, workflow, and ensure product knowledge is up to date.
• Identify potential issues, propose solutions, elevate where needed, and follow company procedures while suggesting improvements.

About you:

As a Sales Coordinator, you will have a minimum of 2 years' experience in a B2B sales‑aligned role and a strong understanding of the sales process. You are highly organised, able to prioritise tasks, and work effectively under pressure. Clear communication, attention to detail, and a practical approach to problem‑solving are essential. You will be confident using IT systems, working independently, and supporting a team. You should be adaptable to changing workloads and deadlines, commercially aware, and customer focused. A calm, friendly, and professional approach is required at all times.

If you have the relevant skills and experience for the Sales Coordinator position, please apply by forwarding an up‑to‑date CV as soon as possible. We look forward to hearing from you.

Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

No recruitment agencies, please

Additional keywords: sales coordinator, B2B sales, customer service, sales support, technical sales, CRM, quoting, invoicing, order processing, commercial awareness, administration, client relations, geotechnical sensors, office-based, team support.