Sales Coordinator

Omega Resource Group; England; On-site; GBP 27,000 - 35,000; Full time

Job summary

A leading employment agency is seeking a Sales Coordinator to support customer service functions at their site in Swindon. The ideal candidate will have a technical engineering background and experience in customer service, ensuring high-quality communication and order processing. Responsibilities include handling customer interactions, solving technical issues, and using SAP ERP for tracking orders. This full-time position offers a salary range of £27,000 to £35,000 per annum.

Qualifications

• Ability to read and interpret engineering drawings is desirable.
• Experience in customer service functions.
• Excellent communication skills.

Responsibilities

• Responsible for customer service functions and processing quotes.
• Provide technical solutions for customers.
• Track orders and follow up with customers.

Skills

Technical engineering background

Customer service skills

Problem-solving

Tools

SAP ERP system

Job description

Overview

Job Title: Sales Coordinator

Job Type: Permanent, Onsite, 39hrs/wk

Industry: Industrial

Location: Swindon, Wiltshire

Salary: £27,000 to £35,000 per annum

Profile - Sales Coordinator

Our client is a world leader in the manufacture of niche components for a variety of sectors across the globe.

Responsibilities

• Reporting to the Sales Desk Team Leader, the Sales Coordinator shall be responsible for all customer service functions, including communication, processing quotes and orders per customer requirements, identifying and recommending solutions for customer applications, problem-solving for the customer, tracking orders, and following up with internal and external customers.
• Understand and communicate complex and technical solutions for customers.
• Answer phones and emails to take orders and process quotes, utilising the SAP ERP system.
• Communicate with customers via phone and email with all aspects of their account and orders.
• Assist customers with questions and problems to provide them with the best solutions.
• Review technical drawings to determine the correct solution that best serves the customer.
• Check all details of customer orders to ensure high quality and accuracy.
• Provide support to co-workers, outside sales engineers, designers, and outside distributors.

Experience/Qualifications

• Technical engineering or manufacturing background
• Ability to read and interpret engineering drawings desirable

Candidates who are currently a Technical Support Coordinator, Applications Coordinator, Sales Coordinator, Customer Service Coordinator, Technical Coordinator, Technical Administrator, Inside Sales Coordinator, Inside Sales Engineer and Applications Engineer could be suitable for this role.

Application

To make an application for this role please submit your CV to (url removed) or for more information call (phone number removed).

For details of other opportunities available within your chosen field please visit our website (url removed).

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors