Sales Coordinator

Resource Recruitment; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading electronics manufacturing company in Poole is seeking a Sales Coordinator. You will provide excellent customer service and support various sales activities while working in a friendly team. Ideal candidates will have previous experience in sales administration or coordination and excellent IT skills. The role offers a salary between £25,000 - £30,000 per annum and includes benefits such as onsite parking and 20 days holiday plus bank holidays.

Benefits

Friendly team environment

Free onsite parking

Ongoing support and development

20 days holiday + bank holidays

1pm finish on Friday

Regular social events

Qualifications

• Previous experience in Sales Administration, Coordination, Account Management, or Internal Sales is beneficial.
• Excellent telephone manner and customer service skills.
• Ability to work well in a team and independently.
• Good organizational skills and multitasking ability.
• Strong attention to detail.

Responsibilities

• Build relationships and provide customer service via phone, email, and face-to-face.
• Produce and follow up on quotations.
• Load sales orders onto the system accurately.
• Support customers with new product opportunities.
• Assist with enquiries regarding orders and product information.
• Maintain databases with customer communications.

Skills

Sales Administration

Customer Service

Teamwork

Organizational Skills

IT Skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Sales Coordinator

Job Location: Poole, Dorset

Job Type: Permanent

Hours: 37.5 hrs per week, Monday - Friday 7.30am - 4pm with a 1pm finish on Friday

Salary: £25,000 - £30,000 per annum

Benefits: A friendly team environment; free onsite parking; ongoing support and development; 20 days holiday + bank holidays; 1pm finish on a Friday and regular social events.

A leading and ever-growing electronics manufacturing company who have been established over 35 years are currently recruiting for a Sales Coordinator to join their friendly and hardworking team based at their offices in Poole. This company already has an established customer base and prides itself on its reputation for providing excellent products, on time delivery and exceptional customer service. It is important that anyone joining the business also shares those same values.

Responsibilities

• Building relationships and providing first‑class customer service via telephone, email and face‑to‑face to a varied range of customers.
• Producing quotations and following them up to ensure they meet customer requirements – amending them as necessary.
• Loading sales orders onto the system in an accurate and timely manner.
• Supporting customers with new product opportunities – keeping up to date with any upcoming projects and checking in to see if there is anything that you can support them with.
• Providing relevant information and support to customers by assisting with enquiries regarding orders, quotations, product information, status, lead times, costs and deliveries.
• General office administration duties including keeping databases up to date with customer communications and actions.

Qualifications

• Previous Sales Administration, Sales Coordination, Account Management or Internal Sales experience would be beneficial.
• Excellent telephone manner with the ability to provide excellent customer service.
• The ability to work well within a team or by utilising your own initiative.
• Good organisational skills with the ability to multitask.
• Excellent eye for detail.
• Good IT skills, experience with Microsoft programmes including Excel, Word and Outlook.

You will be working in a small team who thrive on exceeding customer expectations and this role would suit someone who has a driven and positive attitude where nothing is too much trouble in supporting customers with their order requirements.

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