Sales Coordinator

Hamberley Care Management Limited; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading care home service provider in Bristol is recruiting a Sales Coordinator to enhance customer experience and engage with the community. The role requires customer service experience, a strong understanding of the Health and Social Care sector, and excellent communication skills. You will work closely with the Home Manager and team, manage customer inquiries, and promote the home through various channels. This position offers a generous salary, performance-related bonus, and opportunities for career progression.

Benefits

Generous, above-market salary

Performance Related Bonus

Workplace Pension

Career progression opportunities

Refer a Friend Bonus up to £750

Qualifications

• Previous experience as a customer service advisor.
• Understanding of the Health and Social Care sector.
• Experience supporting the customer journey from initial enquiry.

Responsibilities

• Support the customer experience and ensure quality journeys.
• Collaborate with Sales, Marketing, and Well-being teams.
• Manage multiple priorities under pressure.

Skills

Customer service experience

Networking skills

Communication skills

Tools

MS Office

Social Media

Job description

Be all you can be with Hamberley

At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We are recruiting for a Sales Coordinator to join our team, supporting the customer experience and ensuring their journey remains consistent in its quality and empathy.

As our Sales Coordinator (we call them Home Ambassadors at Hamberley), you will work closely with the Home Manager and home team to support with the growth of the service, not only will you be supporting with the enquiry and admission processes, you will also be creating and developing relationships with the wider community.

We offer our colleagues :

Generous, above-market salary

Contracted hours - 40 Hours per week

Performance Related Bonus

Workplace Pension

Comprehensive and further development opportunities

Opportunities for Career progression

Refer a Friend Bonus - up to £750 per referral

• T&Cs ApplyWhat you'll do as a Customer Liaison Coordinator

As part of this role, you may be the first person a potential new resident will meet when they are considering moving in to one of our luxury care homes. You will be the go-to person for any questions throughout their journey and support with show-rounds.

By working collaboratively with the Sales, Marketing and Well-being teams, you will support with building the homes profile within the community, promoting the home at networking events and through social media platforms.

Could you be part of our team?

The successful applicant will have :

Previous experience as a customer service advisor

An understanding of the Health and Social Care sector

Experience supporting the customer journey from initial enquiry through to provision of service / product

You’ll love people - and as a result, have strong verbal and written communication skills with the ability to demonstrate empathy and compassion

Manage multiple priorities to ensure customers receive an engaging experience.

Networking Skills with experience of community relations with third party groups and organisations.

Flexible and able to remain focused on results under pressure and to challenging deadlines

Be self-motivated, proactive, confident, flexible and adaptable

Ability to research, handle data and prepare reports

Proficiency in the use of Social Media and MS OfficeJoin us at Bristol's most stunning care home

Lovell Place is a luxurious care home in Patchway, Bristol, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.

Hamberley People

We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it