Sales Coordinator

SJR Partners; Brentwood; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading recruitment agency in the UK is looking for a Sales Coordinator in Brentwood to support the sales cycle, manage customer relationships, and ensure operational accuracy. The ideal candidate will excel in communication, analysis, and have strong proficiency in Microsoft Excel. Responsibilities include maintaining customer satisfaction, processing sales orders, and creating reports. This role is essential for the efficient delivery of services and contributes significantly to customer retention.

Qualifications

• Demonstrated experience in customer service or sales coordination.
• Knowledge of the aerospace industry is preferred but not essential.
• Strong proficiency in Microsoft Excel (VLOOKUP, pivot tables, reporting).

Responsibilities

• Maintain and develop strong relationships with existing customers, including regular on-site visits.
• Contribute to high levels of customer satisfaction by responding promptly to emails, calls, and enquiries.
• Provide professional, solution-focused support to customers.

Skills

Customer relationship management

Sales coordination

Microsoft Excel proficiency

Analytical skills

Time management

Job description

Sales Coordinator

£30,000 - £35,000 DOE

Essex

The Role

We are seeking a highly organised, proactive, and efficient Sales Coordinator to join our clients team. The ideal candidate will support the full sales cycle — from customer engagement to order processing — while working closely with internal stakeholders to ensure timely delivery, operational accuracy, and excellent customer satisfaction. This role requires strong communication, analytical capability, and the ability to work effectively in a fast‑paced, cross‑functional environment.

What will you be doing?

• Maintain and develop strong relationships with existing customers, including regular on‑site visits.
• Contribute to high levels of customer satisfaction by responding promptly to emails, calls, and enquiries.
• Provide professional, solution‑focused support to customers to ensure their ongoing satisfaction and retention.
• Raise new sales orders, check stock availability, and manage the order lifecycle through to dispatch.
• Liaise regularly with internal teams – including Operations, Procurement, and Warehouse – to resolve stock, supply, and delivery issues.
• Manage the orderbook, ensuring accuracy, timely updates, and full visibility of upcoming customer demand.
• Process monthly consumption data and create customer forecasts; review parts performance and identify growth opportunities.
• Prepare monthly KPIs, customer presentations, sales forecasts, and performance reports.
• Process sales quotations accurately and within given timelines.
• Maintain and update the CRM system with customer information, email tags, forecast data, trip reports, and presentation materials.

What will you bring to the party?

• Demonstrated experience in customer service or sales coordination.
• Knowledge of the aerospace industry is preferred but not essential.
• Strong proficiency in Microsoft Excel (VLOOKUP, pivot tables, reporting).
• Experience working within cross‑functional teams.
• Solid administrative, organisational, and problem‑solving skills.
• Strong analytical skills with the ability to interpret data and produce accurate reports.
• Excellent time management abilities, capable of handling multiple tasks simultaneously.