Sales Consultant - Piccadilly, LondonEasy Apply!

Reformer Collective; Greater London; On-site; GBP 28,000 - 40,000; Full time

Job summary

A boutique wellness company in Piccadilly is seeking a Sales Consultant to drive membership growth and ensure excellent client experiences. The role involves managing leads, performing consultations, and maintaining strong relationships with members. Ideal candidates will be skilled in sales and customer relations. This position offers a fixed-term contract with opportunities for permanent placement.

Qualifications

• Experience in sales and client relations is preferred.
• Ability to manage inbound leads and convert them into memberships.
• Strong communication and interpersonal skills.

Responsibilities

• Convert inbound leads and enquiries into memberships.
• Deliver an exceptional, personalised client experience.
• Maintain accurate CRM records and prepare sales reports.
• Represent the brand at local events and partnerships.

Skills

Sales & Conversion

Client Experience

CRM Management

Communication

Tools

Mariana Tek

Contrast

Job description

Job Details Sales Consultant - Piccadilly, London Location : Piccadilly / SW1Y - On-site, full time

Hours : 40 hours per week

Contract : 3-month fixed term (potential to go permanent)

Salary : £28, base + £12, OTE (£1, / month commission)

About Reformer Collective London Reformer Collective London is redefining the boutique wellness experience — bringing together premium Pilates, movement, and mindful living in the heart of Piccadilly. We are driven by excellence, community, and a deep passion for helping our members feel their best. As a Sales Consultant, you’ll be an ambassador for our brand - driving membership growth, building long-term client relationships, and ensuring every touchpoint reflects the high standards of Reformer Collective.

Key Responsibilities

Sales & Conversion Manage and convert inbound leads, trials, and enquiries into active memberships. Conduct engaging consultations, tours, and follow-ups to maximise conversion. Proactively generate new business through local partnerships, events, and referrals. Collaborate with the Head of Membership to deliver pricing, campaigns, and promotions aligned with quarterly targets. Client Experience & Retention Deliver an exceptional, personalised experience for all prospects and members. Maintain strong relationships with existing members to encourage renewals and referrals. Partner with the operations and marketing teams to ensure consistent brand messaging and service excellence. Reporting & CRM Management Maintain accurate, up-to-date lead and member records within the CRM (ie, Mariana Tek and Contrast). Prepare weekly sales and pipeline reports for review with the Head of Membership. Monitor and analyse sales metrics to identify performance trends and areas for improvement. Brand & Event Support Represent Reformer Collective at in-studio events, local activations, and corporate partnerships. Support brand visibility initiatives designed to drive community engagement and membership growth.