Sales Consultant - New Homes

Retirement Villages Group; Pyrford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A luxury retirement village developer in West Byfleet is seeking a New Homes Sales Consultant to manage sales for its new development. The role includes driving sales, ensuring customer satisfaction, and achieving sales targets. Ideal candidates should have proven experience in real estate sales and excellent communication skills. This position offers a competitive salary, commission structure, and various employee benefits.

Benefits

Competitive salary + commission

Pension scheme

Enhanced annual leave

Life assurance

Employee Assistance Programme

Retail discounts

Qualifications

• Proven experience in new homes, estate agency, or retirement living sales.
• A consistent record of achieving or exceeding KPIs.
• Flexibility to work weekends.

Responsibilities

• Take full ownership of sales activity for the development.
• Deliver outstanding customer care as the point of contact for prospects.
• Convert enquiries into qualified viewings and completions.

Skills

Sales experience in new homes or retirement living

Exceptional communication skills

Relationship-building skills

Proactive and organized approach

Negotiation and closing ability

Confidence using CRM systems

Job description

We’re looking for a New Homes Sales Consultant to join our team at our brand-new luxury retirement village in West Byfleet - a stunning development featuring 190 beautifully designed homes within a vibrant, sustainable community.

With first occupations beginning just before Christmas, this is an exciting time to come on board as the village truly comes to life. This vacancy has arisen due to an internal promotion, reflecting our commitment to developing and progressing our people.

What You’ll Do

• Take full ownership of sales activity for the development - from lead management to completion.
• Deliver outstanding customer care, acting as the single point of contact for all prospects.
• Convert enquiries into qualified viewings, reservations, and completions, consistently achieving sales targets.
• Confidently present the lifestyle, amenities, and benefits of the development - both off-plan and in-person as residents begin to move in.
• Maintain meticulous CRM records and follow processes to ensure compliance and accuracy.
• Build strong relationships with prospective residents and their families, helping them make positive choices about their next chapter.
• Collaborate with the Village Manager and wider team to ensure smooth handovers and an exceptional move-in experience.
• Support marketing events, open days, and local networking to raise awareness and drive interest.
• Uphold RVG’s values, promoting a culture of community, care, and excellence.

About You

You’re an engaging and empathetic salesperson with a genuine passion for helping people make life-changing decisions. You combine commercial drive with warmth and understanding - and thrive in a customer-focused environment.

You’ll bring :

• Proven experience in new homes, estate agency, or retirement living sales (ideally including off-plan experience)
• A consistent record of achieving or exceeding KPIs
• Exceptional communication and relationship-building skills
• A proactive, organised, and self-motivated approach
• Excellent negotiation and closing ability
• Confidence using CRM systems and digital sales tools
• Flexibility to work weekends as required
• A full UK driving licence

What’s in It for You

• Competitive salary + great commission structure
• Pension scheme
• Enhanced annual leave
• Life assurance
• Enhanced maternity, paternity, and adoption pay
• Birthday day off
• Employee Assistance Programme
• Retail discounts & wellbeing initiatives
• Learning, development, and volunteering opportunities

Ready to Join Us?

If you’re ready to make a genuine impact by helping people find the next chapter of their lives - and want to be part of a brand redefining later living in the UK - we’d love to hear from you!