Sales Consultant - Monobrands (Watches of Switzerland)

Battersea Academy for Skills & Employment (BASE); Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A luxury retail company seeks a dedicated Sales Consultant to assist in meeting sales targets and providing excellent client experiences. Applicants should have retail experience, strong interpersonal skills, and a passion for delivering exceptional service. This role involves direct selling, networking, and continuous product knowledge development.

Qualifications

• Passion for delivering exceptional client experience.
• Ability to build rapport with clients.
• Flexible and adaptable to change.

Responsibilities

• Ensure professional manner and engage with clients and colleagues.
• Achieve sales targets and work to KPIs.
• Deliver exceptional customer experience.

Skills

Retail experience ideally within a luxury or consultative sales environment

Proven record of achieving and surpassing sales targets

Excellent communication and interpersonal skills

Good planning and organisational skills

Job description

Overview

We\'re a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe and the United States. We\'re the UK\'s leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. Our success is based on strong, long-standing partnerships with prestigious luxury watch brands, supported by impactful marketing and leading-edge technology to provide our clients with a modern, distinctive luxury experience.

Job Purpose

As a Sales Consultant for our Mono Brand Boutiques, you will play a vital role in assisting the Boutique to deliver their sales targets and achieve their key objectives. Looking to build on your retail and product knowledge you will be a dedicated and committed team player with a passion for delivering excellent Client experience ensuring that everyone has an amazing experience in our boutiques.

Core Accountabilities

As a Sales Consultant you will ensure that you are always working in a professional manner; using your excellent interpersonal skills and passion for the brand and business to engage with both clients and colleagues. Being a role model for the Watches of Switzerland Group you will be a committed and dedicated team player, identifying, sharing, and spreading best practise not just in your own Showroom but throughout the wider business. You will be well presented at all times with a positive “can do” attitude; delivering excellent client experience to everyone that you meet, you will play a key role in the Boutique’s success!

• Direct selling
• Achieving sales targets and working to KPIs
• Delivering an exceptional customer experience
• Networking and events
• Processing payments
• Continuous development of product knowledge
• Completion of relevant training via e-learning
• Adhering to policies and procedures
• Adhering to company dress code

Essential Experience & Attributes

• Retail experience ideally within a luxury or consultative sales environment.
• A proven record of achieving and surpassing sales targets.
• A passion for delivering exceptional client experience
• Excellent communication and interpersonal skills.
• A people person, able to build rapport with clients.
• A professional, positive approach.
• Good planning and organisational skills.
• Flexible and adaptable to change.
• Motivated, proactive and dedicated.
• IT literate.
• Pride in being personable and approachable always willing to help others

Desirable Experience & Attributes

• Watch product knowledge.
• Advanced selling and negotiation skills.
• Visual merchandising skills.
• Experience of utilising a CRM System.
• Clienteling.
• Networking and events

Living by our values

• We earn trust and confidence
• We treat everyone with respect
• We care for our communities
• We protect our planet
• We advocate for our industry
• We do the right thing, always