Sales Consultant - Givenchy - New Bond Street

GIVENCHY; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury fashion brand is seeking a brand ambassador for their Flagship store in New Bond Street. The ideal candidate will have a minimum of 3 years’ sales experience in high fashion and a strong understanding of luxury products. Responsibilities include providing excellent customer service, building relationships with clients, and maintaining store standards. Excellent communication skills and a genuine interest in fashion are essential. This is a dynamic role with a focus on achieving sales targets.

Qualifications

• Minimum of 3 years’ experience in sales in a high fashion environment.
• Experience in selling leather goods and understanding craftsmanship.
• Fluent in English with additional languages preferred.

Responsibilities

• Welcome clients and deliver luxury customer service.
• Build and maintain relationships with clients.
• Process sales confidently while maintaining rapport.

Skills

Sales in high fashion environment

Strong communication skills

Relationship building

Understanding of luxury products

Job description

MAIN PURPOSE

Acting as a Givenchy brand ambassador for our Flagship store in New Bond Street you will welcome clients and deliver luxury customer service to an international clientele and establish strong relationships while maximising profitable sales.

Job Responsibilities

GENERAL DUTIES AND RESPONSIBILITIES

• Welcome all clients to the Givenchy Concession ensuring the client feels comfortable in the environment.
• Greet all clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice
• Introduce additional complementary products targeted to your client and share product knowledge.
• Process the sale in a confident and professional manner whilst maintaining the relationship with the client
• Gather and collate client’s CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client
• Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Givenchy image
• Exceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the management team
• Actively drive your product knowledge by keeping up to date with fashion trends and competitors, participating in in store training and educating yourself on all Givenchy product lines
• Support control and management of stock in line with the guidance from Stock Control colleagues

Profile

PROFILE AND EXPERIENCE A minimum of 3 years’ experience in sales in a high fashion environment. Experience working in a department store in luxury would be preferred Experience in selling leather goods with an understanding of craftsmanship and quality is a must Strong business sense and experience working with retail KPI’s is a must A genuine interest for fashion and Givenchy as a brand Hardworking and committed to achieving/exceeding targets Team player and able to work autonomously Excellent personal presentation – a Givenchy Brand Ambassador Strong communication and relationship building skills. Existing clientele network would be a plus Fluent in English is essential and additional languages are an advantage