Sales Consultant

Audley Villages; West Yorkshire; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Incentive plans

Commission Scheme - Basic Salary £35,0

Discount portal access

Job summary

Audley Villages in West Yorkshire is seeking a sales-focused professional to manage and convert enquiries for retirement properties on a 12-month fixed-term basis. You will generate appointments, conduct property viewings, and present the Audley brand to prospective buyers.

You should have previous sales and customer service experience, excellent communication, and a full UK driving licence with own transport. The role offers a base salary and attractive OTE, with training and career development.

Qualifications

• Previous sales and face to face customer service experience is essential
• Experience in retirement selling preferable
• Excellent communication skills and telephone manner
• Proven experience of high customer service
• Experience of being in a role that is results driven and measured
• The ability to work accurately whilst under pressure in a target orientated environment
• Computer literate
• A team player with excellent organisational skills
• A good knowledge of the local area
• You must hold a full UK/EU driving licence and have access to your own transport

Responsibilities

• To overall manage the sales enquiries, reporting on volume and timelines of current enquiry status.
• To engage in purchasing customers and continue a professional relationship that is informative and helpful.
• To generate new appointments from an existing database via organised outbound calls.
• To provide information to new and interested customers from an ‘off plan’ visual and provide in-property viewings.
• To support events for potential new customers that are being introduced and engaged into the brand.
• To support manage the sales environment including the sales office and sales suites to ensure they are presentable and fit for impromptu and scheduled customer interest.
• To manage sales enquiries via telephone, internet leads, walk-in’s and scheduled/impromptu appointments.
• To present the brand to all enquiries in an informed manner, providing information and following a next steps sales programme to optimise progressive interest.

Skills

Previous sales and face to face

retirement selling

Excellent communication

High customer service

Results driven

Work under pressure

Computer literate

Team player

Good knowledge of local area

Full UK/EU driving licence

Job description

This is a 12 month Fixed term Contract.

We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our three brands, Audley Villages, Elysian Residences and Mayfield Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What's more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It's retirement, but not as the UK has known it.

This is a sales role where you'll be selling not just a property, but also a type of retirement that can offer people a whole new lease of life.

Key Responsibilities

• To overall manage the sales enquiries, reporting on volume and timelines of current enquiry status.
• To engage in purchasing customers and continue a professional relationship that is informative and helpful.
• To generate new appointments from an existing database via organised outbound calls.
• To provide information to new and interested customers from an ‘off plan’ visual and provide in-property viewings.
• To support events for potential new customers that are being introduced and engaged into the brand.
• To support manage the sales environment including the sales office and sales suites to ensure they are presentable and fit for impromptu and scheduled customer interest.
• To manage sales enquiries via telephone, internet leads, walk-in’s and scheduled/impromptu appointments.
• To present the brand to all enquiries in an informed manner, providing information and following a next steps sales programme to optimise progressive interest.

Required Skills And Experience

• Previous sales and face to face customer service experience is essential
• Experience in retirement selling preferable.
• Excellent communication skills and telephone manner
• Proven experience of high customer service.
• Experience of being in a role that is results driven and measured.
• The ability to work accurately whilst under pressure in a target orientated environment
• Computer literate
• A team player with excellent organisational skills
• A good knowledge of the local area
• You must hold a full UK/EU driving licence and have access to your own transport

Why you would like to work here

Working with Audley is a long-term career prospect, because we develop our sites in phases, and resell apartments when they become available. We'll help you develop, too, with sales training throughout your career, including a management development programme. What’s more, there are wider opportunities throughout the Audley Group, including with our sister brand, Audley Villages.

• Incentive plans
• Commission Scheme - Basic Salary £35,000 - OTE £55,000
• Membership to our employee discount portal with access to discounts at all major retailers.
• Membership to our Healthcare cash plan scheme
• Pension Scheme
• 25 days holiday plus 8 Bank Holidays
• Saturday working on a rota basis
• Audley Academy full sales training provided

AEM Living is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’