Sales Consultant

Porcelanosa SA; Southampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading home improvement company in Southampton is seeking a Sales Associate to engage with clients and recommend suitable product ranges. The ideal candidate has strong customer service skills and experience in face-to-face sales. Responsibilities include providing quotations, handling client queries, and achieving sales targets in the showroom environment.

Qualifications

• Relevant experience in face-to-face customer sales is preferred.
• Smart personal appearance is essential.
• Strong communication and influencing skills are required.

Responsibilities

• Greet clients upon entry to the showroom.
• Recommend suitable product ranges based on specifications.
• Provide detailed and accurate quotations.
• Answer client queries over the phone.
• Follow the agreed sales process.
• Deliver store sales in line with targets.

Skills

Customer service

Sales skills

Communication

Negotiation

Education

Good level of verbal, written, and numerical literacy

Job description

Working as part of the Southampton showroom team you will be responsible for actively approaching clients and assist them, identify requirements and suggesting appropriate solutions from our products range to meet their requirements and aspirations.

Key skills and responsibilities of the job;

• Personally, greeting the clients upon entry to the showroom;
• Recommending suitable product ranges to the client as per their specification (dimensions; budget);
• Provide the clients with detailed and accurate quotations to agreed time scales;
• Answering the telephones and dealing with any client queries;
• Following agreed sales process.

Commercial Focus:

• To deliver store sales in line with targets
• To actively sell and promote the company’s products at all times
• To excel at delivering and growing the brand in the stores local market place

Personal Attributes

• Smart personal appearance
• Clear and positive communicator with good negotiation and influencing skills
• Relevant experience with face to face customer sales in a similar environment or possesses the underlying traits to fulfil this role.

Education and Qualifications;

• A good level of verbal, written and numerical literacy
• Relevant experience in a similar environment would be an advantage