Sales Consultant

Brook Street; Royal Tunbridge Wells; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading healthcare organization in Royal Tunbridge Wells seeks a Sales Consultant & Team Leader to drive sales and guide patients through their healthcare decisions. This role involves engaging with warm leads, managing a small team, and providing expert advice on healthcare options. Ideal candidates should possess strong sales and leadership skills, along with a genuine care for patient needs. Competitive salary of up to £42k plus commission offered.

Benefits

Competitive base salary + commission

27 days holiday + Bank holidays

Supportive working environment

Comprehensive training in healthcare products

Qualifications

• Proven background in telesales or consultative sales.
• Strong leadership or team management experience.
• Excellent communication and interpersonal skills.

Responsibilities

• Engage with warm leads via phone and email.
• Provide clear advice on private healthcare options.
• Lead, mentor, and manage a small sales and admin team.
• Oversee daily workflow, ensuring prompt handling of inquiries.
• Monitor KPIs and report on performance.
• Liaise with clinical teams for seamless patient journeys.

Skills

Telesales or consultative sales experience

Leadership or team management experience

Excellent communication skills

Experience with CRM systems

Organised and results-driven

Job description

Sales Consultant & Team Leader

• Location: Kent
• Salary: Up to £42k plus commission
• Hours: 9am – 5pm, Monday to Friday

Are you a driven and empathetic sales professional with a passion for helping others make life‑changing healthcare decisions? We're looking for an experienced Sales Consultant / Manager to join our leading organisation – connecting patients with high‑quality care and guiding them through their treatment journey.

About the Role

In this pivotal position, you'll take the lead in contacting warm leads – patients who have expressed interest in private healthcare and surgical procedures. Your role is to listen, advise, and support individuals in making informed decisions about their health options, ensuring every interaction is professional, ethical, and compassionate.

Alongside your own sales activity, you'll manage and motivate a team of six dedicated admin and sales staff, ensuring smooth operations, excellent patient communication, and consistent achievement of performance goals.

Key Responsibilities

• Engage with warm leads via phone and email, converting enquiries into consultations or bookings.
• Provide clear, informative advice on private healthcare and surgical options.
• Lead, mentor, and manage a small sales and admin team (6 staff), fostering a positive, target‑driven culture.
• Oversee daily workflow, ensuring all patient enquiries are handled promptly and professionally.
• Monitor KPIs, report on performance, and identify opportunities for improvement.
• Liaise with clinical teams and partner hospitals to ensure a seamless patient journey.

About You

We're looking for someone with a blend of sales expertise, leadership ability, and genuine care for patients.

Essential skills & experience

• Proven background in telesales or consultative sales (healthcare experience a plus).
• Strong leadership or team management experience.
• Excellent communication and interpersonal skills.
• Confident working with CRM systems and managing lead pipelines.
• Highly organised, results‑driven, and empathetic toward patient needs.

What We Offer

• Competitive base salary + commission.
• 27 days holiday + Bank holidays.
• Supportive, collaborative working environment.
• Comprehensive training in healthcare products and services.
• Opportunity to make a genuine difference in people's lives every day.

Ready to make a real impact? Apply now and help patients take the next step toward better health and confidence.