Sales Consultant

Time Appointments; Norwich; On-site; GBP 18,000 - 25,000; Full time

Job summary

A successful furnishings store in Norwich is looking for a Sales Consultant to join their team. This role involves greeting customers, ensuring their needs are met, and handling shop floor responsibilities. The ideal candidate will be friendly and team-oriented, with a commitment to customer satisfaction. Previous retail or customer-facing experience is a plus, but not essential. This is a great opportunity to work for a local business that values its customers.

Qualifications

• Strong team player with a focus on customer satisfaction.
• Friendly and approachable demeanor.
• Previous retail or customer-facing experience is desirable but not essential.

Responsibilities

• Greeting and welcoming customers when entering the store.
• Providing exceptional assistance and addressing customer queries.
• Managing general shop floor responsibilities like restocking.
• Working in back areas to assist with deliveries and keep stockrooms organized.
• Answering customer queries over the phone.
• Operating the till and handling transactions.

Skills

Friendly and approachable

Strong team player

Customer satisfaction focus

Retail or customer-facing experience

Job description

Time Appointments are pleased to have been instructed to recruit a Sales Consultant to join a successful furnishings store in Norwich. This is a fantastic opportunity to work for a local business that prides itself on providing excellent customer service, satisfaction and value.

Key Duties

• Greeting and welcoming customers when entering the store.
• Provide exceptional assistance, promptly addressing customer queries & ensuring their needs are met
• General shop floor responsibilities such as restocking and keeping the shop tidy.
• Working in the back areas when required to help put away deliveries & to keep the stockroom clean and organised.
• Talking to customers on the phone and answering any queries they may have.
• Operating the till and handling money.

Skills and Experience

• Friendly and approachable
• Strong team player.
• Ability to go above and beyond to ensure customer satisfaction is second nature to you.
• Previous retail or customer facing experience is desirable but not essential