Sales Consultant

ACS Staffing Solutions.co.uk; Northampton; On-site; GBP 28,000 - 40,000; Full time

Job summary

A national organization is seeking a compassionate and consultative Sales Consultant to work in Towcester. This full-time, office-based role involves engaging with clients to guide them through the selection of funeral packages with empathy and care. If you have at least 2 years of sales experience, strong emotional intelligence, and a desire to make a difference, we would love to hear from you. The position offers a competitive salary of £28,000, plus OTE of £40,000, alongside various employee benefits.

Benefits

Private GP access

Company pension

28 days’ annual leave

Free on-site parking

Complimentary drinks and snacks

Air-conditioned office

Full training and support

A role with purpose

Qualifications

• Minimum of 2 years’ experience in a sales or consultative role.
• Warm, professional communicator with a caring telephone manner.
• Strong emotional intelligence for handling sensitive conversations.

Responsibilities

• Engaging with potential clients via phone and email.
• Conducting detailed consultations based on client needs.
• Providing transparent information about pricing and options.
• Maintaining accurate client records in the CRM system.

Skills

Sales experience

Emotional intelligence

Organizational skills

IT and CRM skills

Communication skills

Job description

Job Description

Sales Consultant – Compassionate & Consultative Role (Towcester – Office-Based)

Salary : £28,000 basic + OTE £40,000

Type : Full-time, Permanent

Location : Towcester

Are you a people-focused sales professional who thrives on making a real difference?

We’re working with a nationally respected organisation that provides compassionate, affordable funeral solutions - helping families find peace of mind at one of life’s most sensitive times.

This is a telephone consultative sales role that’s as rewarding as it is meaningful. You’ll join a supportive, close-knit team in Towcester, guiding clients through the process of selecting funeral packages with empathy, clarity, and care.

The Opportunity

In this role, you’ll take warm inbound and follow-up leads, building trusted relationships with individuals seeking clear, honest guidance. You’ll listen carefully to their needs, explain package options with sensitivity, and create tailored solutions that provide comfort and reassurance.

You’ll be part of a growing national company with a strong reputation for service excellence - where compassion meets commercial success.

What You’ll Be Doing

• Engaging with potential clients via phone and email to introduce available packages.
• Conducting detailed consultations to understand each client’s unique circumstances.
• Providing transparent information about pricing, terms, and options.
• Preparing and presenting personalised quotes that meet both emotional and financial needs.
• Maintaining accurate client records in the CRM system.
• Achieving sales goals while always upholding ethical, compassionate standards.
• Working collaboratively in a friendly, supportive office environment.
• Keeping up to date with product knowledge, compliance requirements, and market trends.

What We’re Looking For

• Minimum of 2 years’ experience in a sales or consultative role.
• A warm, professional communicator with a confident and caring telephone manner.
• Strong emotional intelligence and the ability to handle sensitive conversations with empathy.
• Excellent organisational skills and attention to detail.
• Tech-savvy with good IT and CRM skills.
• A team player with a positive, “can-do” attitude.
• Someone who takes pride in helping others and providing genuine value.
• Must live within a commutable distance of Towcester and be able to pass background checks.

What’s On Offer

• £28,000 basic + OTE £40,000
• Private GP access
• Company pension
• 28 days’ annual leave (inc. bank holidays)
• Free on-site parking
• Complimentary drinks and snacks
• Air‑conditioned, comfortable office environment
• Full training and ongoing support
• A role with purpose

If you’re looking for a sales role that blends commercial success with compassion – where every conversation truly matters – we’d love to hear from you.

📩 Apply today to learn more about this unique opportunity.