Sales Consultant

Vistry Partnerships Ltd; Newcastle upon Tyne; Híbrido; GBP 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus

Car scheme (salary sacrifice)

Private medical insurance

Pension scheme (salary sacrifice)

Life assurance

Share save schemes

Annual leave up to 39 days

Volunteer days

Mileage allowance

Descripción de la vacante

Vistry Partnerships Ltd is seeking a proactive Sales Consultant to lead day-to-day operations of the sales hub and manage the end-to-end customer journey. You will drive lead generation by telephone, secure reservations, and travel between multiple sites to support developments.

The role requires strong negotiation, excellent IT skills, and a customer-focused attitude. Flexibility for weekends and driving to various sites is essential, with a competitive package and benefits behind you.

Formación

• Experience in a customer facing role delivering under pressure.
• Experience in generating leads and sales through telephone based business development.
• Proven track record of successfully completing the sales process with customers.
• Proven ability to work under pressure and meet sales targets.
• Excellent IT skills with demonstrable knowledge of Microsoft Office tools.
• Strong negotiation and sales skills.
• Excellent administration and organisational skills.
• Good planning and organisational skills.
• Excellent communication skills.
• Patience and ability to remain calm under pressure.
• Comfortable using multi channel forms of to handle complaints and difficult interest in property and the housing market.
• Willing to be flexible in respect of day to day duties and hours worked.
• Full driving licence and access to a suitable vehicle.
• Willing to travel to all sales sites within the division, including regional offices.
• Willing to work weekends.

Responsabilidades

• Carry out all aspects of the day to day running of the sales hub/development.
• Own the sales process with customers and maintain records during all stages of sales progress.
• Generate leads and sales through telephone-based business development.
• Meet sales targets and negotiate effectively to secure reservations.
• Travel to all sales sites within the division and support multiple developments.
• Maintain the sales arena and show homes to align with brand standards.
• Ensure adherence to procedures and provide excellent customer service.

Conocimientos

Customer facing

Lead generation

Negotiation

Communication

Microsoft Office

Sales targets

Organisational skills

Time management

Driving licence

Travel willingness

Weekend availability

Educación

GCSEs and A-levels

Herramientas

CRM software

Descripción del empleo

Role OverviewIn a Nutshell...We have an exciting opportunity for a Sales Consultant to join our team within Vistry North East, at our development sales office. As our Sales Consultant, you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development.We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be 's cut to the chase, what's in it for you...Competitive basic salary and annual bonusSalary sacrifice car scheme available to all employeesUp to 39
days annual leave plus bank holidaysMileage allowance2 Volunteering days per annumPrivate medical insurance, with employee paid coverEnhanced maternity, paternity and adoption leaveCompetitive pension scheme through salary sacrificeLife assurance at 4 x your annual salaryShare save and share incentive schemesChristmas company shutdownEmployee rewards portal with many more benefits...In return, what we would like from you...Behave in line with our company values - Integrity, Caring and QualityExperience working in a customer facing role delivering under pressure.Experience in generating leads and sales through telephone based business development.Proven track record of successfully completing the sales process with customers.Proven ability to work under pressure and meet sales targets.Excellent IT skills with demonstrable knowledge of Microsoft Office tools.Strong negotiation and sales skills.Excellent administration and organisational skills.Good planning and organisational skills.Excellent
communication skills.Patience and ability to remain calm under pressure.A friendly, trustworthy, and professional attitude.Comfortable using multi channel forms of to handle complaints and difficult interest in property and the housing market.Willing to be flexible in respect of day to day duties and hours worked.Full driving licence and access to a suitable vehicle.Willing to travel to all sales sites within the division, including regional offices.Willing to work weekends.5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above).A Levels in any discipline.More about the Sales Consultant role...Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to Vistry's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer with internal or external audit as required in line
with Vistry Values of ICQ.Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands.Conduct yourself with internal and external stakeholders as ambassadors of Vistry.Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s).Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome.Awareness of local market and economic conditions.Travel to all designated developments to undertake pre booked customer appointments.Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home.Maintain detailed
knowledge of all relevant purchase assistance schemes, alternative site's and house types, to ensure every customer is offered a bespoke choice of purchase options.Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company.Respond to all cancellations making every effort to 'save' and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments.Work with the Site teams to understand the build progress to provide customer information as required.Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders.Take responsibility for all company property, equipment and presentation across each site within the specified developments. Maintain the sales arena including show homes on the development in line with brand and
company standards.Finally, let's tell you a bit more about us...We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-KM1Job