Sales Consultant

Furniture Village; Jacobs Well; On-site; GBP 15,000 - 25,000; Full time

Job summary

A leading furniture retailer in the UK is seeking a customer-focused associate to enhance the shopping experience. You'll greet customers, understand their needs, and guide them through the ordering process until final delivery. With generous earnings potential and industry-leading benefits, this role is perfect for those with a passion for customer service and furniture sales. Join a dynamic team dedicated to creating beautiful homes and providing exceptional service.

Benefits

Full or part-time flexible schedules

Uncapped commission and industry-leading package

Health insurance and 24/7 medical support

Up to 33 days' holiday

Staff discount

Qualifications

• Instinctively understands and embraces a customer-first mindset.
• Is a natural communicator and can listen effectively.
• Shows initiative and energy in teamwork and independent work.

Responsibilities

• Greet customers and create rapport.
• Understand customer needs to enhance the purchasing experience.
• Oversee the order process up to final delivery.

Skills

Customer-first mindset

Communication skills

Problem-solving

Punctuality and professionalism

Attention to detail

Job description

You'll be the face of your store, greeting customers, creating rapport, understanding their needs and creating an awesome end-to-end experience, from ordering to final mile delivery.

Key responsibilities and qualities

• Instinctively understands and embraces a customer-first mindset
• Is a natural born communicator, one who leans in to listen and effortlessly persuade
• Shows initiative and energy, as part of a team or working independently
• Pays attention to detail (critical when ordering bespoke furniture)
• Is punctual and professional, with a genuine smile
• Uses critical thinking to solve problems without being phased

Our first store opened its doors in Abingdon in 1989. Fast forward and today we have 58 stores across the UK, with more to follow. At Furniture Village, we don't believe in the hard sell. We believe in understanding customers' needs, lifestyle and budget, then helping them find the perfect pieces.

Sourcing from across the globe - handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision engineered wardrobes from Germany - we offer beautiful furniture and accessories for every room in the home. Our people In the words of our founder and CEO Peter Harrison: "We employ nice people to sell nice furniture to nice customers". We've been doing it since 1989 when we opened our first store in Abingdon. Fast forward to today and we have 58 stores on the map with more to come. The key to our success? Our people. The heartbeat of our business. We offer real progression, real training and real rewards. Not to mention real fun. There's a reason over 20% of our team has received long service awards, it's because they want to stay! Our recruitment As a family business, it's really important to us that everyone feels part of our family. We're an equal opportunities employer and welcome everyone. Ready for the next leap in your career? Apply now and let's talk. Together we can do wonderful things.

What we offer

• You want the flexibility of full or Key-time. You've got a life outside of work after all.
• You're hungry for progression. 'Growing our own' and fast-tracking promotions - that's in our DNA.
• You've got a winning way with customers. If you can engage and inspire, and get a buzz from selling beautiful product, you'll go far.
• You want an industry-leading package with uncapped commission. Basic Key-time 3-day salary £15,000. Full time basic up to £25,000, Average earnings £50k+ and Uncapped OTE.
• You want best-in-class benefits. 5% pension, 24/7 medical support, health insurance, up to 33 days' holiday, Perkbox, Refer a Friend bonus, staff discount…
• You want to work for an award-winning family business, voted an Outstanding Place to Work and the UK's leading independent furniture retailer.
• You want to be part of a Great British success story.