Sales Consultant

Charles Stuart Executive Search Consultants; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A premium design brand in the UK is seeking a full-time Sales Executive or Junior Sales Consultant. This role focuses on customer experience and interior design, supporting clients with inquiries and managing B2C orders. The team promotes a supportive culture with opportunities for growth. Key responsibilities include handling customer interactions, maintaining records in Salesforce, and supporting showroom sales. Ideal candidates are proactive with strong communication skills and a passion for interiors.

Benefits

Onsite breakfast

Gym membership subsidy

Opportunities for growth and personal development

Qualifications

• Passion for delivering excellent customer experiences.
• Strong interest in interior design.
• Organised and proactive.
• Able to learn product information quickly.
• Strong communication and problem-solving skills.

Responsibilities

• Handle inbound calls and inquiries with support.
• Process B2C orders and manage sales.
• Maintain customer records in Salesforce.
• Build strong relationships with clients.
• Support Showroom Sales and After-Sales.

Skills

Customer experience

Communication skills

Problem-solving skills

Salesforce

Passion for interior design

Tools

Salesforce

Job description

Sales Executive / Junior Sales Consultant (Interior Design Focus)

We are a premium, design-led brand specialising in architectural kitchen and bathroom fixtures. Known internationally for our minimalist aesthetic and innovative engineering, we pride ourselves on exceptional customer experience.

We are looking for a full-time Sales Executive to join our office-based team near Crawley. This role would also suit a junior candidate with a passion for interiors and a willingness to learn. You ll support customers, offer design-led guidance, and help bring their ideas to life.

Key Responsibilities

• Handle inbound calls, online chats, and product enquiries with prompt, accurate support.
• Process national and international B2C orders and manage sales via phone, chat, and email.
• Maintain customer records in Salesforce and maximise sales opportunities.
• Build strong, trusted relationships with clients and collaborate across teams.
• Support Showroom Sales, Trade Sales, and After-Sales when needed.

About You

• Passionate about delivering excellent customer experiences; confident phone manner.
• Strong interest in interior design with the ability to understand customer needs.
• Organised, proactive, and comfortable following up quotes and building client relationships.
• Able to learn product and technical information quickly.
• Strong communication and problem-solving skills.
• Experience with Salesforce or similar systems is beneficial.
• Previous sales experience is preferred but not essential for junior applicants.

What We Offer

• A family-owned company built on People, Product, Customer, and Community.
• Monday Friday, 9am 5pm working hours.
• Supportive, inclusive team culture.
• Onsite breakfast and gym membership subsidy.
• Opportunities for growth and personal development.