Sales Consultant

Elizabeth Michael Associates LTD; East Midlands; On-site; GBP 24,000 - 28,000; Full time

Job summary

A reputable retail company in Derby is seeking a Showroom Sales Advisor to provide exceptional customer service in a busy showroom. The ideal candidate will have a background in sales or customer service, be able to build rapport with customers, and assist with product advice. This position offers a supportive team environment, 20 days holiday, and opportunities for professional development.

Benefits

20 days holiday plus Christmas shutdown

Additional Birthday Day off

Qualifications

• Sales or customer service experience within a showroom or retail environment preferred.
• Confident and personable with excellent attention to detail.
• Able to build rapport quickly with customers.

Responsibilities

• Welcome customers into the showroom and assist them with identifying their needs.
• Deliver outstanding customer service to retail and trade customers.
• Advise customers on product selection and technical requirements.

Skills

Customer service experience

Sales skills

Communication skills

Organizational skills

Ability to use computer sales systems

Job description

Showroom Sales Advisor

Location: Derby
Salary: £24,000 £28,000 per annum (depending on experience)
Hours: Monday Friday 7:30am 5:00pm Saturday 8:00am 4:00pm (with one day off in the week) Sunday off
Benefits: 20 days holiday plus Christmas shutdown, additional Birthday Day off

About the Role

We are seeking an enthusiastic and customer-focused Showroom Sales Advisor to join a busy, well-established business based in Derby. This is a fantastic opportunity for someone with a strong interest in customer service and sales to work within a friendly, fast-paced environment where every day brings something new.

You’ll be the first point of contact for customers visiting the showroom, ensuring they receive an exceptional level of service from the moment they walk through the door. You’ll help them find the right products, offer practical and technical advice, and play a key role in creating an inviting and professional showroom experience.

Key Responsibilities

• Welcome customers into the showroom, providing friendly and professional assistance to identify their needs
• Deliver outstanding levels of customer service to both retail and trade customers
• Advise customers on product selection, suitability, quantities, and technical requirements
• Confidently promote related and complementary products to maximise sales opportunities
• Maintain an excellent knowledge of product ranges, pricing, and availability
• Liaise with the warehouse team to confirm stock levels, deliveries, and order progress
• Accurately process orders, payments, and account details using the internal sales system
• Ensure the showroom remains clean, well-presented, and displays are clearly labelled
• Assist with merchandising, stock moves, and maintaining promotional displays
• Follow company procedures for handling payments and customer data
• Support colleagues across other areas of the business when required
• Attend occasional training sessions or factory visits to enhance product and sales knowledge

About You

• Confident, personable, and able to build rapport quickly with customers
• A strong communicator with excellent attention to detail
• Sales or customer service experience within a showroom or retail environment preferred
• Good organisational skills and the ability to manage multiple enquiries at once
• Comfortable using computer-based sales systems and managing customer records
• Flexible, proactive, and happy to support a close-knit team environment

Why Apply?

You’ll join a supportive team within a stable and successful business that truly values its people. This role offers variety, responsibility, and opportunities to learn and develop within a professional retail and trade sales setting.