Sales Consultant

SOWVITAL; City Of London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A luxury fragrance company in London is seeking a part-time Sales Consultant to provide exceptional customer service and help visitors explore their curated collection of fragrance and care products. If you have a passion for design and fragrance with retail experience, this role offers a chance to create memorable experiences for customers in an intimate boutique setting.

Qualifications

• Previous experience in a one-to-one retail environment.
• Comfortable working both independently and collaboratively.
• Open availability for weekends, evenings, and holiday periods.

Responsibilities

• Provide exceptional customer service reflecting the company's values.
• Develop a deep understanding of products and communicate effectively.
• Create meaningful connections through sensory experiences.

Skills

Strong interpersonal skills

Affinity with design and fragrance

Genuine curiosity to learn

Job description

We create fragrance and care rituals inspired by the quiet intelligence of the natural world. Guided by botanical insight and crafted with precision, each product invites a return to slowness, to stillness, to sensation — an evocation of what nature stirs in us: presence, grounding, and a deeper form of beauty.

We are opening our first London boutique at 11 Porchester Place. Here we will present a carefully composed collection of fragranced candles, hand creams, hand and body lotions, washes, and refined lifestyle objects (such as our signature watering can). We hope you are having a great week so far. Thank you for taking the time to read our job advert.

As a Sales Consultant, you will bring Sowvital’s world to life for every visitor to the boutique. You will offer thoughtful, informed guidance, helping customers discover the fragrances, textures, and rituals that resonate with them.

The position is part‑time, approximately 15-25 hours per week, with flexibility for weekend or holiday cover as required.

More about the role:

• Provide an exceptional, intimate level of customer service that reflects Sowvital’s values and tone.
• Develop a deep understanding of our products — their origins, formulations, and the ideas behind them — and communicate these with clarity and enthusiasm.
• Create meaningful connections with visitors, guiding them through sensory experiences across our hand creams, lotions, candles, and perfumes.
• Contribute to maintaining the boutique’s visual and operational standards.
• Support the team in fostering customer loyalty and growing brand awareness within the Connaught Village community.

What we look for:

• A natural affinity with design, fragrance, and the botanical world.
• Genuine curiosity and eagerness to learn about contemporary fragrance and formulation.
• Strong interpersonal skills, able to engage thoughtfully and listen attentively.
• Previous experience in a one-to-one retail environment (ideally in fragrance, beauty, or lifestyle).
• Reliable, proactive, and comfortable working both independently and collaboratively.
• Open availability for weekends, evenings, and holiday periods.