Sales Consultant

KAO; Cambridge; On-site; GBP 80,000 - 100,000; Part time

Job summary

A renowned luxury brand is looking for a dedicated Sales Consultant for their Cambridge store. This part-time role (20 hours/week) involves providing exceptional customer service, knowledge of products, and assisting with store operations. Ideal candidates should have excellent communication skills and a passion for luxury. Competitive hourly rate of £13.20 with additional perks including staff discounts and bonuses.

Benefits

50% staff discount on Molton Brown products

22 days holiday + Bank Holidays

Store bonus scheme up to 0.35% of retail sales

Free product allocation every quarter

Enhanced family leave

Healthcare Plan

Wellbeing Support

Recognition Awards

Company Pension Scheme

Ongoing development opportunities

Qualifications

• Passion for luxury and brand values.
• Demonstrate confidence with a positive, can-do attitude.

Responsibilities

• Provide excellent customer service and detailed product knowledge.
• Guide the customer journey with personalized selling.
• Assist with general store tasks including stock management.

Skills

Excellent communication skills

Ability to work well in a team

High level of personal grooming standards

Drive and motivation to achieve KPIs

Flexibility in working arrangements

Job description

Overview

The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Cambridge store. This is a part-time opportunity, working 20 hours per week.

Responsibilities

• As the face of our brand, provide excellent customer service and detailed product knowledge to customers.
• Use a personalized selling approach and guide the customer journey from start to finish, including providing sensorial experiences through signature services such as fragrance consultations or hand and arm massages.
• Assist the team with general store tasks, including stock management, cleaning and replenishment.

What we look for

• Excellent communication skills and the ability to demonstrate confidence with a positive, can-do attitude.
• High level of personal grooming standards and a passion for luxury; champion our brand values.
• Ability to work well in a team, drive and motivation to achieve store and personal KPIs, and flexibility in working arrangements to suit business needs.

What we offer

• An hourly rate of £13.20
• A 50% staff discount on Molton Brown products
• 22 days holiday + Bank Holidays
• A day off for your birthday
• A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Healthcare Plan
• Wellbeing Support
• Recognition Awards
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters
• Learning and development opportunities within our business and across our brands

Molton Brown is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do—acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/

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