Sales Coach

CCA Recruitment Group; Woodlands; On-site; GBP 29,000 - 35,000; Full time

Job summary

A recruitment agency is seeking an experienced Sales Coach based in Bristol. The role involves coaching a contact centre's Sales and Retentions team to enhance customer experience and drive performance. Candidates should have prior experience as a Coach, Trainer, or Team Leader, and be passionate about developing others. Competitive salary and benefits offered.

Benefits

30% bonus

Great benefits

Qualifications

• Experience as a Coach, Trainer, or Team Leader.
• Ability to enhance team skills and behaviours.
• Self-motivated and passionate about coaching.

Responsibilities

• Identify Advisor needs using performance data.
• Run 121 sessions to uncover improvement areas.
• Lead calibration and team discussions.

Skills

Coaching skills

Team leadership

Performance analysis

Job description

Role: Sales Coach

Hours: 35 per week (working between Mon-Fri 08:00-19:00, Sat 09:00-17:00 1 in 4)

Salary: Up to £35,000DOE + 30% bonus + great benefits!

Location: Bristol (fully office working)

CCA Recruitment are looking for an experienced Sales Coach to work with a contact centre client's Sales and Retentions team, based in Bristol.

As a Sales Coach you will be tasked with coaching the team to help retain existing customers and improve customer experience. Working closely with the Team Managers.

Are you self-motivated and passionate about developing and coaching others?

Do you have experience working as a performance driver as a Coach, Trainer or Team Leader?

Can you enhance other members of your team's skills and behaviours?

Key Responsibilities of the Sales Coach

• To use performance data to identify Advisor needs, working with Team Managers to deliver structured coaching sessions.
• Run 121 sessions to help uncover areas of improvement and drive measurable uplift in performance.
• Lead calibration sessions and team discussions to share insight and data for performance improvement.
• Maintain accurate records to monitor progress and improve customer excellence.

Please follow the link to apply for this Sales Coach role based in Bristol.