Sales & Client Relationship Associate

Sargent-Disc Ltd; Beaconsfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading provider of payroll services in the UK seeks a Sales and Client Relationship Associate to join their Sales and Marketing team in Beaconsfield. This role requires excellent communication and administration skills, focusing on building client relationships and ensuring exceptional service delivery. Candidates will handle inquiries, log interactions in CRM, and facilitate product demonstrations. A background in the film and television industry is desirable but not essential.

Qualifications

• Excellent communication skills for client engagement.
• Ability to manage a varied workload efficiently.
• First-class written English for professional correspondence.

Responsibilities

• Handle inquiries about products and services.
• Communicate product knowledge to clients.
• Log sales interactions in the CRM system.
• Schedule product demos as required.
• Process client agreements and contracts.

Skills

Excellent communication skills

Ability to prioritise and manage workload

Calm and organized

Strong drafting skills

Computer literate in Microsoft Word, Excel, PowerPoint

Strong administration skills

Tools

CRM systems

Production software packages

Job description

Overview

Sargent-Disc is the leading UK provider of payroll and production accounting services to the film and television industries. For over 30 years, we have delivered a high standard of service to the biggest brands in international entertainment. We offer a vast range of business‑critical services to ease payroll and production accounting.

We have a brand new opportunity for a Sales and Client Relationship Associate to join our Sales and Marketing team.

This is a key role in delivering our applications, alongside our Payroll and Production Accounting Services. You will be the face of our solutions, building strong relationships with clients and ensuring they receive exceptional service and support.

This dynamic role combines client engagement with administrative expertise, supporting both the operational needs of the business and the evolving requirements of our clients. You will work closely with internal teams and external partners to ensure seamless delivery of our products and services, contributing to the growth and success of Sargent-Disc.

Main tasks and duties

• Handle enquiries about products, services, pricing, and capabilities.


• Communicate knowledgeably about all company products and services professionally with client enquiries, providing quotations.


• Schedule and present face‑to‑face or online product demos as required.


• Log and maintain all enquiries, opportunities and sales interactions in the CRM system.


• Track and follow up on leads ensuring timely updates in CRM.


• Process client agreements and contracts.

Person Specification

• Excellent communication skills for relationships with external companies, clients, agencies and internally.


• Ability to prioritise and deal with a high volume and varied workload.


• Ability to deal with a wide variety of enquiries (by phone and email) efficiently.


• First‑class written English, strong drafting skills for clear and professional written communications.


• Enthusiastic, calm and well organised, with an attention to detail.


• Computer literate – an experienced user of Microsoft Word, Excel and PowerPoint packages.


• Strong administration skills.


• Represents the company confidently at client meetings and industry events.

Desirable

• Experience of CRM systems.


• Experience of working in the film and television or associated industries – not essential.


• Familiarity with production software packages – not essential.