Sales Associate- White City London- 32 Hours

MICHAEL KORS; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury fashion retailer in London is seeking a Jet Set Ambassador to provide exceptional customer service and support the team. The ideal candidate is enthusiastic, collaborative, and proficient in technology. You will ensure a positive customer experience while meeting sales goals. Join a dynamic team in a fast-paced environment, offering a creative opportunity in luxury retail.

Qualifications

• Excitement and enthusiasm to work in fast paced retail environment.
• Collaborate and inspire all fellow team players working together to achieve results.
• Fluent English preferable.

Responsibilities

• Provide support for colleagues across the store.
• Ensure exceptional customer experiences to drive loyalty.
• Meet and exceed sales goals holding self accountable for the results.

Skills

Technology proficient

Strong communication skills

Ability to work in a fast-paced environment

Job description

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, produces a range of products under his signature Michael Kors Collection and MICHAEL Michael Kors labels. These products include accessories, footwear, watches, jewelry, men’s and women’s ready-to-wear, eyewear and a full line of fragrance products. Michael Kors stores are operated, either directly or through licensing partners, in some of the most prestigious cities in the world, including New York, Beverly Hills, Chicago, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo, Hong Kong, Shanghai and Rio de Janeiro.

Behind this burgeoning empire stands a singular designer with an innate sense of glamour and an unfailing eye for timeless chic. Michael Kors has won numerous accolades within the fashion industry, been honored for his philanthropy, and earned the respect and affection of millions. Wholly dedicated to a vision of style that is as sophisticated as it is indulgent, as iconic as it is modern, he has created an enduring luxury lifestyle empire with a global reach.

Michael Kors has always been involved in philanthropy, fighting hunger for more than 20 years. A longtime supporter of God’s Love We Deliver, he has worked with the New York-based organization to help distribute meals to people with HIV/AIDS, cancer and other serious illnesses. In 2013, he partnered with the United Nations World Food Programme (WFP) to help fight world hunger by designing the 100 Series watch. A portion of the proceeds from his special-edition timepiece helps WFP deliver food to children through its school meals program. Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Passionate for Fashion and Fast Paced Jet Set environment our ambassadors represent the vision of Michael. Empowered individuals with high communication skills capable of delivering and elevated Customer Experience. As team players are collaborative being always positive in our daily challenges with Speed, Energy and Optimism.

Department: Retail

Major Responsibilities

• People:
  • Work as part of Jet Set Team, providing support for colleagues across the store
  • Take accountability for the personal self evaluation and performance as a Jet Set Ambassador
  • Ensure image and grooming standards are aligned with brand policy
  • Collaborate with management team on sales strategies, product knowledge, brand standards and selling service
  • Practice and role model the company behaviors, ensuring effective use of the behavior tool kit
• Service:
  • Lead by example as Jet Set Ambassador to ensure exceptional customer experiences to drive loyalty and repeat business
  • Maintain client communication through utilizing all available clienteling apps
  • Proactively manage client database and utilize information to increase sales
  • Maintain floor presence and lead by example
  • Build and maintain good communication with management team to drive store performance
• Sales:
  • Meet and exceed sales goals holding self accountable for the results
  • Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence
  • Understand business results and opportunities to drive sales
• Operations:
  • Ensure loss prevention and H&S guidelines are properly followed
  • Ensure VM standards are executed following the guidelines, highlighting the importance of leveraging technology for inventory management, sales analysis, and customer engagement

Job Requirements

• Excitement and enthusiasm to work in fast paced retail environment
• Collaborate and inspire all fellow team players working together to achieve results
• Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience
• Fluent English preferable and strong communication skills

We are an Equal Opportunity Employer M/D/F/V

Equal Employment Opportunity

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].