Sales Associate - Timberland

VF Northern Europe Services; Greater London; Híbrido; GBP 12.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Staff discount 50%

Pension scheme

Tailored training

Career ownership

Descripción de la vacante

Timberland at Oxford Street, London is seeking a Sales Associate (temporary, part-time 8hrs/week) to deliver exceptional customer service and uphold brand standards on the shop floor. You’ll inspire customers, learn products, and support merchandising while embracing VF’s values and a flexible weekend/evening schedule.

Experience in retail is welcome but not required; strong English communication and a hands-on, positive attitude are key to delivering an outstanding customer experience in a

Formación

• Retail or customer service experience is a plus.
• Strong communication in English, both written and verbal.
• Flexible to work weekends, evenings, and holidays as required.

Responsabilidades

• Provide the highest level of customer service and ensure all customers are treated with respect.
• Develop thorough knowledge of store products.
• Maintain merchandising standards per brand guidelines.
• Keep up to date with current trends and Timberland’s market positioning.
• Follow store and stock room procedures.

Conocimientos

Customer service

Communication skills

English proficiency

Team player

Descripción del empleo

Sales Associate (temporary, part-time 8hrs/week) – Oxford Street, London

We’re looking for a passionate Sales Associate (temporary, part-time 8hrs/week), to join our Timberland team based at Oxford Street, London. As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor. Timberland is a global leader in the design and manufacturing of premium footwear, apparel and accessories for the outdoor lifestyle. For decades, we have been guided by a higher Purpose: to inspire and equip the world to step outside, work together and make it better.

How you’ll make a difference

We expect that our Sales Associates help deliver a memorable retail experience by:

• Providing the highest level of customer service, ensuring that all customers are treated with respect
• Developing a thorough knowledge of products in store
• Maintaining merchandising standards in accordance with brand guidelines
• Keeping up to date with current trends and the brand’s place within the market
• Following all operational procedures in the store and in the stock room

What makes you the perfect Sales Associate?

• You love interacting with customers.
• You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You have a positive can‑do attitude, facing all situations in the store.
• You are passionate about our brand, fashion, and retail in general.
• You have excellent written and verbal communication in English (another language is a plus but not necessary).
• You are flexible when it comes to working weekends, evenings, and holidays as necessary.
• Previous experience is great but not necessary.
• What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. When it comes to benefits, we’re the total package.

• Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same.
• Career ownership, enabling you to build your knowledge and experience across different brands.
• A supportive feedback‑based culture where respect and integrity guide us in what we do.
• Tailored training. From an induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally.
• Free to Be. We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

VF Diversity Vision Statement

VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor. VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations. VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations. If you need an accommodation or have any questions regarding this statement, please send your request to [e-mail].

Timberland has been making authentic boots, shoes, apparel and accessories since 1973. From our humble beginnings in Newmarket, New Hampshire, to a company spanning continents, cultures, ages, you name it – Timberland is more than a brand: it’s an incredible place to work, encouraging employees to get out there and always be on the lookout for adventure at every turn. That’s why we offer employees 40 paid hours of service time every year, discounts on ski passes, free kayak rentals (get them right here in the building!) and lots of other great things that’ll help get you outside. Not to mention, we’re only 10 minutes from historic Portsmouth, New Hampshire as well as a quick drive to some pretty great beaches and mountains. To find out about all of the cool things Timberland (and southern New Hampshire offers), visit timberland.com/careers.