Sales Associate (part-time 12hr)

The North Face; Braintree; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Staff discount 50%

Career development

Job summary

The North Face in Braintree (UK) seeks a friendly Sales Associate for part-time 12 hours per week to deliver memorable customer experiences and maintain our shop floor standards. You’ll engage customers, learn product details, and represent the VF family with integrity and enthusiasm.

We value a positive, can-do attitude, flexibility for weekends/evenings/holidays, and a genuine passion for fashion and retail. Prior retail experience is welcome but not required as training is provided.

Qualifications

• Provide the highest level of customer service to every customer.
• Develop a thorough knowledge of products in store.
• Maintain merchandising standards per brand guidelines.
• Keep up to date with fashion trends and brand position.
• Communicate effectively in English; other languages are a plus.

Responsibilities

• Provide the highest level of customer service and ensure customers feel valued.
• Develop thorough product knowledge to assist customers confidently.
• Maintain brand-standard merchandising and in-store presentation.
• Stay informed about trends and the brand's market position.
• Follow store procedures and stock-room operations.

Skills

Customer service

Product knowledge

Merchandising

Brand awareness

English communication

Weekend availability

Job description

Sales Associate (part-time 12hr)

Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!

We’re looking for a passionate Sales Associate (perm, part-time 12hr) to join our The North Face teambasedin Braintree.

As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.

The North Faceis part of the VF family. VF isa globalapparelcompanyconnecting people to the lifestylesthey cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

The North Face is the premier exploration company in the world.We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.

Let’s talk about the role!

We believe that our Sales Associates have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.

How you’ll make a difference

• Providing the highest level of customer service, ensuring that all customers are treated with respect
• Developing a thorough knowledge of products in store
• Maintaining merchandising standards in accordance with brand guidelines
• Keeping up to date with current trends and the brand’s place within the market
• Following all operational procedures in the store and in the stock room.

What makes you the perfect Sales Associate?

• Youloveinteracting with customers.You set a great example for the rest of the team with your hands-on mentality,enthusiasm,and passion for delivering a fantastic customer experience.
• You have a positive can-do attitude, facing all situations in the store
• You are passionate about our brand, fashion, and retail in general
• You have excellent written and verbal communication in English(another language is a plus but not necessary)
• You are flexible when it comes to working weekends,eveningsand holidays as necessary

Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental,physicaland financial well-being for all VF associates. When it comes to benefits, we’re the total package.

Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same.Only different.Along with this you will have:

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training. Fromaninduction to ongoing online and face-to-face trainingsessions, we are committed to helping you grow, both professionally and personally

Free to Be

We strive to foster a culture of belonging based on respect, connection,opennessand authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VFis committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.