Sales Associate (part-time 10hr)

Timberland; Greater London; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Staff discounts 50%

Job summary

The North Face on Regent Street in London is looking for a Sales Associate (part-time 10hr) to deliver exceptional service and uphold brand standards. You will help customers, share product knowledge, and maintain merchandising in line with VF guidelines.

Flexibility with weekends, evenings and holidays is needed. Prior experience is welcome but not required; enthusiasm for fashion and customer service is essential.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Strong product knowledge and ability to explain features.
• Willingness to work weekends, evenings and holidays.
• Passion for fashion and retail within the brand.
• Excellent written and verbal English communication.

Responsibilities

• Provide the highest level of customer service on the shop floor.
• Develop thorough knowledge of in-store products.
• Maintain merchandising standards per brand guidelines.
• Stay up-to-date with current trends and brand positioning.
• Follow store procedures and manage stock room activities.

Skills

Customer service

Product knowledge

Flexible schedule

Retail fashion

English communication

Job description

Sales Associate (part-time 10hr)

Location: Regent Street, London.

About the Company

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.

Role Overview

We’re looking for a passionate Sales Associate (perm, part-time 10hr) to join our The North Face team based on Regent Street, London. As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.

How you’ll make a difference

• Providing the highest level of customer service, ensuring that all customers are treated with respect
• Developing a thorough knowledge of products in store
• Maintaining merchandising standards in accordance with brand guidelines
• Keeping up to date with current trends and the brand’s place within the market
• Following all operational procedures in the store and in the stock room.

What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What Makes You Perfect

• You love interacting with customers.
• You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You have a positive can-do attitude, facing all situations in the store
• You are passionate about our brand, fashion, and retail in general
• You have excellent written and verbal communication in English (another language is a plus but not necessary)
• You are flexible when it comes to working weekends, evenings and holidays as necessary
• Previous experience is great but not necessary.

Benefits

• Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!).
• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training.
• From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
• Free to Be
• We strive to foster a culture of belonging based on respect, connection, openness and authenticity.
• We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
• As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

Diversity and Inclusion

We are an Equal Opportunity Employer.

VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor. VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations. VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations.

If you need an accommodation or have any questions regarding this statement, please send your request to [e-mail].

With 40 years in the outdoor industry, The North Face® is the premier supplier of authentic, innovative and technologically advanced exploration apparel, footwear, equipment and accessories. We look for employees who help us stay on the cutting edge with their creativity and innovation.