Sales Associate - Neptune S

PowerToFly; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading medical technology company is seeking a Sales Associate to join their Surgical Technologies Sales team in the South & Midlands of the UK. You will build relationships with customers and assist in training on Stryker products. This is a training role with a view to becoming a full-time Sales Representative, focusing on customer service and business growth. Enjoy the opportunity to engage with medical professionals and support healthcare outcomes through innovative technologies.

Qualifications

• Interest or experience dealing with customers is beneficial.
• Presentation skills with modern media are required.
• Prior sales or business experience is advantageous but not essential.

Responsibilities

• Develop customer relationships and grow Stryker business.
• Conduct training and workshops on Stryker products.
• Provide outstanding customer service in clinical environments.

Skills

Commercial acumen

Customer interaction

Computer skills

Presentation skills

Workshop/training skills

Interest in anatomy and physiology

Tools

MS Office

Job description

We are looking for a Sales Associate to join our Surgical Technologies Sales team covering South & Midlands of the UK.

Role Overview

Working closely with an experienced Regional Sales Manager, you will develop and foster strong relationships with key opinion leaders. You will take an active part in customer education in the field, supporting the Regional Sales Representatives to achieve greater customer engagement and commercial success with our newly launched Neptune portfolio. You will actively pursue business opportunities to grow Stryker business in targeted accounts, and at all times display exemplary customer service and patient focus.

In this role you will:

• Develop the skills required to become an effective sales representative.
• Work closely with the sales team on driving compliance to current contracts.
• Learn and practice techniques required to grow the volume of a defined territory through sales of the Surgical Technologies portfolio.
• Focus on market‑leading brands such as Neptune and Safe Air.
• Learn to manage business in accounts within an existing sales territory and become responsible for the day‑to‑day running of key accounts.
• Become proficient in dealing with stock issues, instrument requirements, organising loan kits, organising and carrying out regular customer training, and providing guidance on the safe use of Stryker products within the hospital and operating theatre environment.
• Support other sales managers so they can focus on new business acquisition and new account development.

Essentially this is a training role with a view to becoming a full‑time Sales Representative with independent targets and business objectives. Initially there will be no individual sales target. Bonus will be based on achievement of milestones/objectives and regional target achievement.

In this role you will support all products within the Surgical Technologies portfolio.

Key Accountabilities and Responsibilities

• Learn the skills required to manage a territory effectively and grow business in line with national sales objectives.
• Implement training sessions and workshops on the use of Stryker products and deliver these sessions to nurses, theatre practitioners and surgeons.
• Gain an understanding of customers’ needs and identify opportunities to promote and sell Stryker’s products. Training will be given on basic selling, presenting and negotiation techniques.
• Manage product delivery to hospitals through consignment or loan service and optimise channels to meet customer needs.
• Provide customer service to an existing customer base within the theatre and clinical environment, responding promptly to requests and building relationships with key personnel.
• Ensure that provision of appropriate medical care for the patient is of paramount importance, recommending only suitable products.
• Work closely with other sales team members, the Business Unit Manager and the region to ensure customer service levels are best‑in‑class. Attend surgeon training meetings and educational conferences.
• Demonstrate outstanding ethics at all times and treat customers and employees with respect, representing Stryker positively.
• Conduct trials and evaluations of product in theatre and clinical environments as required.
• Observe customer needs, liaise with sales colleagues to follow up and introduce new or additional Stryker products and/ or support.
• Record customer details and maintain a basic business plan highlighting daily, weekly and monthly objectives. Develop skills to prioritise time and resources to grow business.

Job Requirements

• Commercial acumen and an interest or experience dealing with customers would be beneficial.
• Computer skills, MS Office proficiency.
• Presentation skills with modern presentation media.
• Workshop/demonstration/training skills.
• Interest in anatomy and physiology.
• A background demonstrating the ability to engage with others, influence, motivate and work hard.
• Prior sales or business experience is advantageous but not essential.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.