Sales Associate Iii - ce UK Leeds (Temporary Contract 16 Hours)

COACH; Leeds; On-site; GBP 18,000 - 24,000; Part time

Job summary

A global fashion house is seeking a Sales Associate in Leeds to achieve store goals and deliver exceptional service. The ideal candidate will have previous retail experience and a passion for customer engagement. Responsibilities include meeting sales targets and acting as a brand ambassador. This position offers flexible hours and various employee benefits.

Benefits

Health benefits

401(k) savings plan

Employee discounts

Qualifications

• Understand individual productivity impacts on the store.
• Model sales behaviours from training programs.
• Maintain high energy on the sales floor.

Responsibilities

• Meet personal sales and productivity goals.
• Deliver exceptional customer service.
• Represent Coach to consumers.

Skills

Sales abilities

Customer service

Brand representation

Team collaboration

Communication skills

Education

Very good English proficiency

Previous experience in retail service

Job description

About Coach

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself.

Coach is part of the Tapestry portfolio—a global house of brands committed to stretching what’s possible.

Primary Purpose

The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.

16 hours

Our Competencies for All Employees

• Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

General Description of All Benefits

Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company’s 401(k) savings plan and take paid time off for wellness needs and vacations.

General Description of Other Compensation

Eligible employees will be able to receive discounts on certain products and incentive compensation.

Req ID: 123244

Temporary Peak Contract

Qualifications

The successful candidate will demonstrate the following proficiencies:

• Understand how individual productivity impacts the store
• Behave like a brand ambassador
• Model sales behaviours taught in company sales training programs
• Maintain high energy on the sales floor
• Consistently achieve sales goals
• Able to work with multiple customers simultaneously
• Consistently anticipate and meet customers’ needs
• Service all customers according to the Coach Approach standards
• Participate as a team member and encourage team to meet and exceed performance standards
• Champion company initiatives and supports management decisions
• Demonstrate professional ethics

Further requirements:

• Very good English proficiency (essential)
• Previous experience in a retail service environment (essential)
• Background in working in luxury retail (desirable)
• The ability to communicate effectively with customers and staff and manoeuvre the sales floor