Sales Associate III - CE UK Bicester (32 Hours)

Coach; Bicester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading luxury accessory brand is seeking a Sales Associate in Bicester, UK. You will be responsible for achieving personal sales goals and providing exceptional customer service. Ideal candidates will have retail experience and a passion for luxury products. Join our team and embody the brand's commitment to quality and style.

Qualifications

• Very good English proficiency.
• Previous experience in a retail service environment.
• Background in working in luxury retail is desirable.

Responsibilities

• Contribute to achieving store goals in sales and productivity.
• Represent the brand and exceed customer expectations.
• Maintain high energy and anticipate customer needs.

Skills

Sales skills

Customer service

Effective communication

Team collaboration

Brand ambassadorship

Job description

The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers' needs are consistently exceeded.

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviours taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers' needs;
• Service all customers according to the Coach Approach standards;
• Participate as a team member and encourage team to meet and exceed performance standards;
• Champion company initiatives and support management decisions;
• Demonstrate professional ethics.

Further Requirements

• Very good English proficiency (essential);
• Previous experience in a retail service environment (essential);
• Background in working in luxury retail (desirable);
• The ability to communicate effectively with customers and staff and manoeuvre the sales floor.

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.